Solutions Consultant

Syndigo; Chicago (IL); On-site; USD 180,000 - 220,000; Full time

Job summary

Syndigo is hiring a Solutions Consultant in a hybrid Chicago-based role (2 days in office). You will guide clients through discovery, deliver engaging demos, and build value-focused business cases across verticals.

The role requires 7–10 years in a pre-sales or solution consulting capacity, with deep expertise in PIM, MDM, DAM, and Syndication. You’ll influence decisions with data-driven stories and collaborate with Sales, Product, and Marketing.

Qualifications

• 7-10 years in a pre-sales, business consulting, or solution consulting role (ideally within SaaS or data-driven platforms)
• Expertise in PIM, MDM, DAM, Syndication, Digital Shelf, or Product Experience Management
• Ability to lead ROI discussions, investigate customer pain points, and deliver clear, value-based metrics for stakeholders

Responsibilities

• Lead Discovery & Strategy Sessions to uncover client pain points and desired outcomes.
• Deliver tailored product demos that translate capabilities into business value.
• Drive ROI conversations and co-develop business cases and evaluation frameworks.
• Connect pain points to measurable value and define success metrics for each client.
• Be a voice of expertise through whitepapers, webinars, and thought leadership.
• Own the demo environment with realistic assets reflecting vertical needs.
• Collaborate cross-functionally with Sales, Product, and Marketing to refine messaging.
• Innovate with APIs, integrations, and forward-thinking architecture to address use cases.

Skills

PIM

MDM

DAM

Syndication

Digital Shelf

Product Experience Management

Job description

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem- accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

This is a hybrid position that requires 2 days per week in office at our Chicago location

We're seeking a Solutions Consultant who thrives at the intersection of strategy and storytelling - someone who can guide clients through their challenges while showcasing how our solutions can transform their business. This hybrid role combines the insight of a business consultant with the functional delivery skills of a pre-sales engineer. You'll drive compelling discovery conversations, deliver value-centric demos, and bring clarity to complex problems through engaging narratives. You'll work with clients across verticals to demonstrate the power of Syndigo's platform - including PIM, MDM, DAM, Syndication, and more - while influencing buying decisions with insight, empathy, and innovation.

HOW WE'LL BE WINNING TOGETHER DAY TO DAY

• Lead Discovery & Strategy Sessions Uncover client pain points, goals, and operational challenges; frame our solutions in terms of measurable business outcomes.
• Deliver Powerful Demonstrations Tailor and deliver engaging product demos that translate functionality into compelling business stories and outcomes.
• Drive ROI Conversations & Business Case Development Lead collaborative ROI workshops with prospects. Build compelling business cases, co-develop evaluation frameworks, and facilitate structured playback sessions for executive stakeholders.
• Connect the Dots Between Pain and Value Quantify the cost of inaction and define success metrics aligned to each client’s challenges and priorities.
• Be a Voice of Expertise Contribute to whitepapers, webinars, and thought leadership that showcase our unique value proposition.
• Own the Demo Environment Build and maintain demo assets and environments that reflect real-world use cases and vertical needs.
• Collaborate Cross-Functionally Work closely with Sales, Product, and Marketing to refine messaging and align on customer needs.
• Innovate with Impact Use APIs, SDKs, and creative problem-solving to shape tailored solutions that address prospect use cases.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 7-10 years in a pre-sales, business consulting, or solution consulting role (ideally within SaaS or data-driven platforms)
• Expertise in PIM, MDM, DAM, Syndication, Digital Shelf, or Product Experience Management
• Demonstrated ability to lead ROI discussions, investigate customer pain points, and deliver clear, value-based metrics that support stakeholder decision-making and deal progression.
• Experience co-creating business cases and evaluation frameworks that resonate with both operational and executive audiences.
• Ability to influence strategic direction by linking platform capabilities to tangible business outcomes and priorities
• Polished, persuasive communicator — comfortable with technical deep-dives and C-level business narratives, including structured playback sessions
• Passion for tailoring solutions using product capabilities, APIs, integrations, and forward-thinking architecture

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.

Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.

Budgeted Salary Range (not including eligible commission): $180,000 - $220,000 USD

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.