Solutions Architect - (Full-Time Remote)

TEKsystems; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

TEKsystems is seeking a Solution Architect to drive solution development with sales partners, identifying, scoping, and creating proposals covering technical approaches, estimates, implementation plans, team structures, pricing, and contracts. The role emphasizes thought leadership and cross-functional collaboration to advance service offerings and delivery models.

The Solution Architect will work with the Solution Executive to design client solutions, map business requirements to technical

Qualifications

• Experience in solution-based advisory and managed services for complex, large-scale engagements.
• Ability to identify resources, allocation, and costing for client engagements.
• Strong presentation and client interaction skills.

Responsibilities

• Identify, scope, and create solutions and proposals that include technical approach, estimates, implementation, team structure, pricing, and contracts.
• Collaborate with Solution Executive and sales partners to map client requirements to systems/technical solutions.
• Present solution proposals for core engagements across Service Desk, Deskside Services, NOC, and IT Operations.

Job description

Job DescriptionThe Solution Architect (SA) is a technical professional responsible for solution development in collaboration with TEKsystems Global Services sales partners. The Solution Architect will be the primary driver (along with the Solution Executive) for identifying, scoping, and creating solutions/proposals that encompass technical approach, estimates, Implementation, Team Structure, Pricing, and Contracts.The Solution Architect will bring thought leadership, current industry know-how, and applied solutions to improve existing service capabilities, engagement, the continued evolution of service offerings, pre-sales, go-to-market collateral, delivery challenges, and any research and development activities. To this end, the SAs are responsible for Service Line ownership, Service Maturation, and researching emerging service opportunities.The Solution Architect provides sales and solution assurance of services for clients through a range of internal and external functions in the following areas: Solutioning, Account Interaction, Service Design Development, and Practice pipeline responsibilities. The Solutions Architect must have experience and background to identify resources, resource allocation, integration requirements, contract attributes and costing, customer interaction, and other key aspects of solution-based advisory and managed services for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional solution.The Solution Architect works jointly with the Solution Executive on the overall proposed client solution and is responsible for the design of the application and/or engagement, and mapping client business requirements from the project team to systems/technical requirements; may also work as a team member along with the Project Manager, Technical Architect, and supporting team members to deliver the complete solution for the customer.Key Practice Areas Of Focus Will Be

• Service Desk & Deskside Services
• Network Operations (NOC)
• IT Operations Support
• Call Center and Operations Support

The Solution Architect must be capable of creating and presenting solution proposals for core Service Desk, Deskside Services, NOC, and IT Operations Support client engagements that include assessments, advisory services and/or managed services, and will work with experienced Practice Architects as necessary to craft technical solutions for this work.The role may require up to 25% travel.