Solutions Architect

Roadrunner; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Lunch, dinner, snacks, and coffee

Flexible vacation policy

Job summary

Roadrunner is seeking a Solutions Engineer in San Francisco to own the technical relationship on strategic deals from initial demo to post-sale implementation. The ideal candidate will collaborate with Sales and design tailored solutions that fit into customers' enterprise architecture.

Successful applicants will have a strong background in solutions engineering or consulting, experience with CPQ and CRM systems, and excellent communication skills to engage both technical and business stakeholders.

Qualifications

• Experience in solutions engineering with complex enterprise deals.
• Familiar with CPQ and CRM systems.
• Ability to design API-based integrations between systems.

Responsibilities

• Own the technical relationship on strategic deals.
• Design and deliver tailored demos and POCs.
• Lead post-sale technical onboarding.

Skills

Solutions engineering

Technical consulting

CRM systems

Comprehensive communication

API integrations

Job description

About us

At Roadrunner, we’re replacing the broken CPQ software that Sales teams have complained about, worked around, and given up on for years. Not improving it - replacing it. We’re building a new agentic stack called PQA - Prompt, Quote, Approve, designed for the enterprise, on a data model built for how pricing actually works today.

We’re Kleiner Perkins’ first incubation since Glean, led by second‑time founders with successful exits, and a team of engineers from Snowflake, Databricks, Citadel, Meta, Robinhood, Brex, and so on. We’re in‑person in San Francisco, and we’re just getting started.

What you’ll do

• Own the full technical relationship on strategic deals, from initial demo through post‑close implementation, serving as the customer’s trusted advisor and primary technical point of contact.
• Design and deliver tailored demos and POCs that showcase how Roadrunner’s PQA stack fits into a customer’s existing CRM, ERP, and broader enterprise architecture.
• Partner with Sales to qualify opportunities, build technical credibility with IT and business stakeholders, and remove technical blockers early in the sales cycle.
• Lead post‑sale technical onboarding: gather requirements, architect integration solutions, and work hands‑on with implementation engineers to bring customers live and scale.
• Translate real‑world customer needs into actionable product insights for Engineering and Product teams.
• Build reusable assets, including playbooks, technical guides, demo environments, and integration patterns, to elevate the broader go‑to‑market team.

Example projects

• Lead a POC with a mid‑market manufacturing company to demonstrate how Roadrunner’s PQA layer integrates with Salesforce and NetSuite, including live pricing rules, approval workflows, and order synchronization - from kickoff to a working demo in two weeks.
• Own the technical workstream for a global SaaS customer’s implementation: map their existing quoting process, design the data model migration from legacy CPQ, and coordinate API integration with their internal engineering team.
• Build a demo environment showcasing Roadrunner’s agentic quoting capabilities for a new vertical, complete with pricing data and a guided walkthrough, then package it into a reusable playbook for the broader Solutions Architect team.

What you’ll bring

• Experience in solutions engineering, solutions architecture, or technical consulting, with a track record of owning complex enterprise deals or implementations end‑to‑end.
• Confidence engaging both technical teams and executive stakeholders.
• Hands‑on familiarity with CPQ and CRM systems (e.g., Salesforce, SAP CPQ, HubSpot), along with a strong understanding of enterprise quoting, pricing, and approval workflows.
• Working knowledge of ERP platforms (e.g., NetSuite, SAP, or equivalent) and how they integrate with the broader revenue stack, including order management, billing, and revenue recognition.
• Ability to design and explain API‑based integrations between enterprise systems; comfortable reading API documentation, writing lightweight scripts, and troubleshooting data flows.
• Strong communication skills – able to translate complex technical architectures into clear, compelling narratives for business audiences and vice versa.
• Willingness to spend time in San Francisco during onboarding and travel as needed.

Bonus points if…

• You’ve directly sold or implemented CPQ solutions and understand the pain points firsthand.
• You’re comfortable with SQL or data modeling and can work with pricing and related data schemas independently.
• You’ve worked at an early‑stage company and understand what full ownership of end‑to‑end solution design looks like.

What we offer

• Medical, dental, and vision benefits for you and your family.
• Lunch and dinner, as well as snacks and coffee to keep you energized.
• Take what you need vacation policy.

Equal opportunity

We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Roadrunner is an equal opportunity employer.