Solutions Analyst

Syncreon; Palmetto (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

DP World is seeking an experienced Solutions Analyst based in Palmetto, GA to oversee and develop IT solutions for the warehouse and logistics environment. The role involves coordinating IT requirements with plant management and supporting ERP/WMS functionality across multiple locations.

You will manage IT projects, analyze requests against system capabilities, and contribute to SDLC processes while traveling up to 15–20% domestically (potential international trips).

Qualifications

• Minimum of a community college diploma, university degree preferred.
• Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
• Must have excellent conceptual design skills – an instinctive feel for which solutions ‘fit’ and which need rethinking.
• Strong on customer service orientation.
• Automotive operational or logistics experience is a benefit.
• Experience with implementing, configuring and maintaining ERP/WMS software applications.
• Experience and/or knowledge of ITIL, COBIT, ISO, TS.
• Project Management Methodologies is a plus.
• Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
• Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.

Responsibilities

• Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
• Support of new internal/external customer functionality requests at multiple locations.
• Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.
• Develop SME skills in internal WMS application. Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.
• Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
• Prepare risk assessments (FMEAs) and review with core IT teams.
• Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
• Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
• Other duties as assigned

Skills

IT requirements

ERP/WMS experience

ITIL/COBIT/ISO/TS

SQL/PLSQL

Travel willingness

Education

Community college diploma / university degree preferred

Tools

ERP/WMS software

Job description

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We are looking for an experiencedSolutions Analyst, based inPalmetto, GA. If you are ready to join a fast and exciting team to oversee and develop an inventory team, then this position is for you.

About the Role

How you will contribute

• Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
• Support of new internal/external customer functionality requests at multiple locations.
• Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.Develop SME skills in internal WMS application.
• Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
• Prepare risk assessments (FMEAs) and review with core IT teams.Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
• Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
• Other duties as assigned

Your Key Qualifications

• Minimum of a community college diploma, university degree preferred.
• Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
• Must have excellent conceptual design skills – an instinctive feel for which solutions ‘fit’ and which need rethinking.
• Strong on customer service orientation.
• Automotive operational or logistics experience is a benefit.
• Experience with implementing, configuring and maintaining ERP/WMS software applications
• .Experience and/or knowledge of ITIL, COBIT, ISO, TS.
• Project Management Methodologies is a plus.
• Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
• Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.

About the Role

How you will contribute

• Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management.
• Support of new internal/external customer functionality requests at multiple locations.
• Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget.
• Develop SME skills in internal WMS application. Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities.
• Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing.
• Prepare risk assessments (FMEAs) and review with core IT teams.
• Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements.
• Assist with customer presentations which demonstrate syncreon IT processes and software capabilities.
• Other duties as assigned

Your Key Qualifications

• Minimum of a community college diploma, university degree preferred.
• Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions.
• Must have excellent conceptual design skills – an instinctive feel for which solutions ‘fit’ and which need rethinking.
• Strong on customer service orientation.
• Automotive operational or logistics experience is a benefit.
• Experience with implementing, configuring and maintaining ERP/WMS software applications.
• Experience and/or knowledge of ITIL, COBIT, ISO, TS.
• Project Management Methodologies is a plus.
• Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access.
• Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between allnations and cultures- not just in what we do but also in how we behave.

We arededicated to creating a culture where everyone feels respected, supported, andempowered to reach their full potential. We believe that embracing inclusion anddiversity, drives innovation and growth and helps us connect people, businesses, andsocieties. Free minds and different perspectives are changing our world, and together we canchange what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Nearest Major Market: Atlanta
Job Segment: Logistics, Project Manager, Database, SQL, Supply Chain, Operations, Technology