Solutions Analyst
Fusion HCR
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Job summary
Qualifications
- Minimum 3 years experience supporting casino front-of-house systems, specifically LMS.
- Strong knowledge of hospitality and gaming operations.
- Ability to obtain and maintain Nevada Gaming Control Board registration.
Responsibilities
- Provide hands-on support for casino and hotel systems.
- Collaborate with IT and business stakeholders for new features and updates.
- Troubleshoot system issues to minimize downtime.
- Ensure compliance of all systems and processes.
Skills
Tools
Job description
We’re excited to offer a contract Solutions Analyst opportunity with one of our top-tier clients in the gaming and hospitality industry. If you're passionate about technology, thrive in fast-paced environments, and want to work hands‑on with industry‑leading hotel and casino systems, this role is for you. You’ll play a key part in supporting the applications that power the guest experience from the casino floor to front desk operations. If you’ve worked with systems like LMS, Visionline, Bartech, Infogen, AVP parking, Infinium or other critical gaming and hotel platforms, we want to talk to you!
As a Solutions Analyst – Level 2, you'll support and enhance a wide range of front‑of‑house and back‑end applications that keep a high-performing hospitality operation running smoothly. This is more than just support—you’ll be a vital link between business users and IT, helping deliver real results through system integration, troubleshooting, and continuous improvement.
Deliver hands‑on support for essential casino and hotel systems
Work closely with IT teams and business stakeholders to roll out new features, updates, and integrations
Help drive efficiency and reliability across systems like LMS, Visionline, Bartech, Infogen, AVP parking, Infinium or other critical gaming and hotel platforms
Troubleshoot system issues to minimize downtime and keep operations moving
Contribute to exciting, high‑impact technology projects
Communicate across departments to turn business needs into tech solutions
Ensure all systemsand processes meet compliance standards
3+ years supporting casino front‑of‑house systems (LMS required)
Strong understanding of hospitality and gaming operations
Experience with systems such as LMS, Visionline, Bartech, Infogen, AVP parking, Infinium or other critical gaming and hotel platforms
Excellent communication and stakeholder engagement skills
Ability to obtain/maintain a Nevada Gaming Control Board registration
Willingness to work rotating on‑call shift, or holidays as needed
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