Solutions Advisor - Salesforce Developer

FedEx; Memphis (TN); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equal Opportunity Employer

Job summary

FedEx designs, develops, and implements quantitative analysis of complex business situations including performance, strategies, and solutions relative to sales and customer performance.

You will mentor staff, lead cross-functional analysis on complex projects, and present concrete recommendations to upper management in a hybrid Memphis, TN setting.

Qualifications

• Bachelor's degree in a related field; advanced degree can offset experience.
• Five years of measurement/analysis experience in sales or operations.
• Salesforce Platform Developer certification (I or II) required.
• Experience with AI/ML integrations to improve automation and insights.

Responsibilities

• Lead and manage cross-functional analysis in sales/projects.
• Mentor staff and handle multiple complex assignments.
• Develop recommendations for complex initiatives and present to upper management.
• Collaborate with teams to translate business needs into technical solutions.

Skills

Salesforce platform

CRM Analytics

SQL

ETL/ELT

REST/SOAP APIs

Agile SCRUM

AI/ML integration

New technologies adoption

Strong communication

Problem solving

Education

Bachelor's Degree in business/finance/economics/CS/engineering

Tools

Salesforce

Python

.NET

HTML5

JavaScript/Angular or React

Azure OpenAI/OpenAI API

Job description

Designs, develops, and implements quantitative analysis of complex business situations including performance, strategies, and solutions relative to sales and customer performance. Creates, uses, and guides staff in advanced computer modeling, database tools and/or other approaches in analysis.

Essential Functions

• Leads/manages peer and cross functional/departmental analysis in sales and/or Solutions projects.
• Mentors less senior staff. Works on multiple complex assignments concurrently.
• Leads brainstorming and development of recommendations for highly complex sales/customer/corporate initiatives, recommending best practices.
• Presents solutions to upper management.
• Perform other duties as assigned.

Additional Details

• Hands-on development experience on the Salesforce platform (Apex, Lightning Web Components, Visualforce, SOQL/SAQL)
• Strong experience with Salesforce CRM Analytics (Dashboards, Dataflows, Recipes, External Data Connectors)
• Proven experience designing and optimizing large-scale datasets (millions of records) and data models
• Experience with relational databases, SQL, and ETL/ELT data pipelines
• Experience integrating Salesforce with external systems via REST/SOAP APIs (JSON/XML)
• Experience working in large, enterprise Salesforce environments (security, role hierarchy, territory models)
• Experience with Agile methodologies (SCRUM)
• Strong organizational, verbal, and written communication skills with ability to translate business needs into technical solutions
• Salesforce Certified Platform Developer (I or II)
• Hands-on experience integrating AI/ML capabilities (e.g., Azure OpenAI Service, OpenAI API, or similar) into applications to improve automation, insights, or user experience
• Demonstrated ability to proactively identify, evaluate, and adopt new technologies to deliver measurable business impact

Preferred Qualifications

• Experience with modern web technologies (HTML5, JavaScript, Angular or React)
• Experience with Python or .NET for data processing or integration workflows (Python strongly preferred)
• Experience optimizing performance across large datasets, APIs, and dashboards
• Experience building mobile-first or field-based applications
• Experience with geospatial or mapping-based solutions (e.g., proximity, location services)
• Experience with CI/CD, version control, and modern development practices
• Experience working with cross-functional teams in global or multi-region environments

Minimum Education

Bachelor’s Degree/equivalency in business, finance, economic, computer science, engineering or related field.

Minimum Experience

Five (5) years work experience in measurement and analysis, quantitative business problem solving, operations analysis, sales or marketing analysis and/or knowledge management. A related advanced degree may offset the related experience requirements.

Knowledge, Skills, and Abilities

• Innovative analytical skills.
• Superior demonstrated skills in access, excel and other database/analytical tools.
• Excellent interpersonal, written and oral communication skills including presentation skills.

Additional Details

This is a hybrid position located in Memphis, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week. Posting closes on: 10/7/2026 at 4:00 PM CST/5:00 PM EST.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)