Business Systems Advisor

Federal Express Corporation; Collierville (TN); Hybrid; USD 84,000 - 146,000; Full time

Job summary

Federal Express Corporation is seeking a seasoned information systems professional to lead and manage complex systems development, testing, and deployment, aligning technology with strategic business requirements.

The role emphasizes PMO, portfolio governance, and decision-support analytics, with Power BI experience preferred. Hybrid work across Memphis, Plano, and Pittsburgh, with regular collaboration across global teams.

Qualifications

• Bachelor's degree/equivalent in quantitative business degree, supply chain management, information systems, or a related discipline.
• Five (5) years business or systems experience which includes systems program management, matching business requirements to supporting systems requirements.
• Experience with technology assessments, decision support, information business services, network design, database design and software requirements definitions.
• Analyze business operations and develop automated solutions.
• Strong human relations and communication skills, planning, and organizing abilities.
• Collaborate with system users and technical developers.

Responsibilities

• Leads and manages systems development, testing, controls, programs and projects.
• Leads decision-support analysis and implement information business services.
• Develops measurements of performance and value creation.
• Leads the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, as applicable.
• Supports, maintains and/or administers implemented business system solutions, as deemed necessary.
• Performs other duties as assigned.

Skills

Power BI

Project Management

Portfolio Management

Program Management

PMO

Communications

Critical Thinking

Education

Bachelor's degree or equivalent

Job description

Provides expertise in the development of information systems plans matched to business requirements.

Essential Functions

• Leads and manages systems development, testing, controls, programs and projects.
• Leads decision-support analysis and implement information business services.
• Develops measurements of performance and value creation.
• Leads the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, as applicable.
• Supports, maintains and/or administers implemented business system solutions, as deemed necessary.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent in quantitative business degree, supply chain management, information systems, or a related discipline.

Minimum Experience

Five (5) years business or systems experience which includes systems program management, matching business requirements to supporting systems requirements. Software design/development, systems training, systems training, application testing, systems migration and integration, or developing business user systems requirements. Experience with either technology assessments, decision support, information business services, network design, database design and software requirements definitions.

Knowledge, Skills, and Abilities

Must be able to analyze business operations and develop automated solutions. Must possess strong human relations and communication skills, planning, and organizing abilities. Will be expected to collaborate with system users and technical developers.

Preferred Qualifications:

• Experience in Global PMO and Portfolio Governance frameworks
• Project Management
• Portfolio Management
• Program Management and PMO
• Deporting Visualization (Power BI)
• Strong Communications
• Critical Thinking

Pay Transparency:

This is a hybrid position located in Memphis, TN., Plano, TX., and Pittsburgh, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Pay:

Pay Range Memphis, TN: Min. $7488.36, Max. $12,355.79, Pay Range Plano, TX., and Pittsburgh, PA: Min. $7,882.48 Max. $13,006.09

Additional Details:

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)