Role overview
A Solution Principal serves as the lead deal architect assembling multi-tower IT outsourcing and hosting solutions, often spanning multiple transformation phases. The role partners closely with sales, consulting, and client success teams to design winning solutions, build executive-level client relationships, and guide pursuits from discovery through contract hand-over to delivery.
Responsibilities
- Co-own sales strategy and pursuit execution alongside client executives for enterprise accounts
- Lead discovery, assessment, and solution development workshops with consulting, operations, and product teams
- Design solutions addressing client technical and business requirements with emphasis on transformation and re-platforming
- Build pricing, business cases, and multi-year pro-forma models with finance and pricing teams
- Draft and negotiate SOWs, contracts, and sub-contract agreements, aligning terms and mitigating risk
- Present solutions and business cases to internal and external audiences, acting as a trusted advisor
- Partner with product management to influence product enhancements and roadmap decisions
- Participate in deal reviews and advise senior management on technical, commercial, and competitive aspects
- Provide post-close knowledge transfer and documentation to support smooth transition to delivery, operations, and billing
Requirements
- Significant experience architecting multi-tower ITO, hosting, or large managed services solutions for enterprise clients
- Track record of leading pursuits from qualification through contracting, including SOW development and redlining
- Strong executive presence with the ability to build C-level client relationships
- Solid grounding in IT outsourcing commercial constructs, pricing, and risk management
- Ability to lead cross-functional teams across sales, consulting, product, finance, legal, and delivery
- Self-directed, results-oriented mindset with the ability to challenge status quo constructively
Benefits and work setup
- Estimated pay scale of $151,000–$257,000 annually for full-time schedules, plus a role-based sales incentive plan and an equity grant under an Associate Equity Appreciation Program
- Unlimited paid days off
- Three health plan options plus dental, vision, short- and long-term disability, life and AD&D, and flexible spending accounts
- 401(k) with company match
- Family forming benefit covering fertility, adoption, and surrogacy reimbursement
- Paid childbearing and parental leave, sabbatical leave, and wellness program
- Education reimbursement, student loan assistance, or 529 college funding
- Flexible work schedule, with remote work encouraged when not required on a client site