Solution Line Manager, Create

GRAITEC GmbH; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

GRAITEC GmbH is searching for a Solution Line leader in Atlanta, Georgia. This role combines people leadership and solution management aimed at enhancing Autodesk-based solutions. Responsibilities include evolving a multi-product portfolio, aligning teams, and driving customer success through technical and strategic collaboration.

The ideal candidate possesses a strong background in software consulting and must be adept in managing multiple solutions and guiding technical teams. This position is integral to ensuring high-quality delivery, customer satisfaction, and team development.

Qualifications

• Proven experience in solution, product, or services management.
• Strong background in software consulting or solution delivery.
• Experience managing multiple solutions or product portfolios.

Responsibilities

• Lead and develop a team of technical specialists, consultants, and project managers.
• Ensure consistent high-quality delivery across projects and regions.
• Act as a central bridge between stakeholders to ensure alignment.

Skills

Team leadership

Customer-centric solution delivery

Technical architecture understanding

Solution management

Education

Bachelor's degree in Engineering, Architecture, or Construction Management

Tools

Autodesk technologies (Revit, Autodesk Construction Cloud)

Job description

Overview

The Solution Line CreateManager is a hybrid people leadership, solution portfolio, and product-oriented role responsible for driving the success of a portfolio of Autodesk-based solutions (plugins, add-ons, and workflow extensions such as Powerpack, Ideate, and similar tools).

The role ensures that solutions are not only well-designed, but also adopted, scalable, and commercially impactful across markets.

This position operates at the intersection of:

• Construction / AEC domain expertise
• Technical solution design and architecture
• Service delivery and customer success
• Product strategy and portfolio management

This position has end-to-end accountability across a solution line, including:

• Evolving a portfolio strategy (multi-product)
• Leading teams delivering and supporting solutions in the field
• Ensuring alignment between product direction, services, and revenue outcomes
• Driving continuous feedback loops between customers, delivery teams, and R&D

The role requires strong people management, ensuring teams of technical specialists, consultants, and project managers are aligned, developed, and performing at a high level.

Key Responsibilities

Solution Line & Portfolio Leadership

• Evolve a portfolio of solutions (not a single product), ensuring relevance, consistency, and business impact
• Define and maintain a clear direction for the solution line, aligned with customer needs and company strategy
• Balance short-term delivery priorities with long-term solution evolution
• Drive standardization and scalability across solutions and services

Cross-Functional Leadership

• Act as the central bridge between Sales, Customers, Delivery, Product, and R&D
• Ensure alignment across stakeholders on priorities, roadmap, and customer value
• Facilitate effective collaboration between technical and non-technical teams
• Provide clear direction and decision-making in a matrix organization

Solution Design & Value Delivery

• Understand construction workflows and customer challenges
• Ensure solutions are:
  • Technically feasible
  • Scalable and standardized
  • Secure and maintainable
  • Commercially relevant and sellable
• Support and guide:
  • Pre-sales solution design and scoping
  • Project delivery alignment and quality
  • Post-go-live optimization and value realization

Delivery & Customer Impact

• Ensure consistent high-quality delivery across projects and regions
• Drive improvements in implementation methodologies and best practices
• Monitor and improve customer outcomes (adoption, usage, satisfaction, retention)
• Ensure strong feedback loops from delivery and customers into solution improvements

People Leadership & Team Development

• Lead and develop a team of technical specialists, consultants, and project managers
• Create a high-performance, accountable, and collaborative team environment
• Provide clear priorities, coaching, and continuous feedback
• Manage capacity, hiring, and skills development aligned with portfolio needs
• Foster a culture of ownership, customer focus, and continuous improvement

Continuous Improvement & Feedback Loops

• Capture and structure insights from:
  • Customer interactions
  • Delivery experience
  • Sales feedback
• Translate insights into:
  • Solution improvements
  • Portfolio adjustments
  • Input for Product and R&D teams
• Continuously refine standards, offerings, and ways of working

Key Outcomes Expected

• Strong adoption and usage growth across the solution portfolio
• Measurable business impact (revenue contribution, services growth, cross-sell)
• Consistent high-quality delivery (on-time, on-budget, customer satisfaction)
• Scalable and standardized solution offerings across regions
• Clear and actionable portfolio roadmap aligned with market needs
• High performing, engaged, and continuously developing team
• Effective feedback loop influencing Product and R&D direction

Responsibilities

• Proven experience in solution, product, or services management within a software or technology-driven environment.
• Strong background in software consulting, professional services, or solution delivery.
• Demonstrated experience leading technical, consulting, or project management teams.
• Experience managing and supporting multiple solutions or product portfolios rather than a single product.
• Solid understanding of the customer-driven solution lifecycle, from pre-sales and implementation through adoption and ongoing success.
• Experience working with Autodesk technologies (e.g., Revit, Autodesk Construction Cloud) or comparable software platforms.
• Strong customer-facing experience with the ability to identify business needs and translate them into scalable solutions.
• Experience collaborating with cross-functional stakeholders in matrix and international organizations.
• Proven ability to manage multiple priorities, products, and stakeholders in a dynamic environment.

Qualifications

• Bachelor's degree in Engineering, Architecture, Construction Management, or a related field.
• Strong leadership and people management skills, with experience coaching, developing, and motivating teams.
• Excellent communication and stakeholder management skills, with the ability to engagem both technical and business audiences.
• Strong analytical and data-driven decision-making capabilities.
• Results-oriented mindset with a high degree of ownership and accountability.
• Ability to operate effectively in a global and multicultural environment.

Nice to Have

• Knowledge of BIM workflows and construction/AEC industry practices.
• Exposure to software integrations, plugins, APIs, or platform-based solutions.
• Previous experience in technical leadership, solution architecture, or product management roles.
• Relevant industry certifications, such as Autodesk, BIM, or related professional credentials.

As a signatory of United Nations Women’s Empowerment Principles, Graitec is committed to equal opportunity and pay transparency.