Solution Engineer - ValueOps

Broadcom Inc.; Ohio; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible remote work

Benefits package

Job summary

Broadcom Software is seeking a Solution Engineer – Remote to collaborate with enterprise customers, translating business needs into systems and processes for large-scale technology solutions. You will lead engagements with senior stakeholders, drive adoption, and maintain relationships to ensure customer success.

You will leverage PM, FinOps, and agile management knowledge across Clarity, Planview, Jira, ServiceNow and Apptio while working in a flexible remote environment within Broadcom’s Agile

Qualifications

• Bachelor’s degree in a tech or business discipline.
• 12+ years of related experience or relevant master’s degree.
• Ability to understand customer needs and translate into software solutions.
• Strong background with PM, FinOps, portfolio management, and agile tools.
• Understanding of SAFe and Agile frameworks; strong presentation skills.

Responsibilities

• Perform value alignment with strategic customers.
• Lead adoption activities with key customers.
• Maintain account opportunity, engagement and adoption information.
• Direct team members within assigned accounts to ensure success.
• Demonstrate and present value-focused roadmaps to customers.

Skills

Project & Portfolio Management

FinOps

Infrastructure Portfolio Management

Agile management

SAFe

Requirements translation

Presentation & communication

Customer relationship building

Education

Bachelor’s degree

Tools

Jira

ServiceNow

Apptio

Clarity

Planview

Job description

Solution Engineer – Remote

Are you ready to take on a senior Domain Specialist role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating client’s business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team of senior level strategists and specialists that are strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Then you’re ready to join us on the Solution Engineering team at Broadcom Software.

Here are the reasons you want to be a ValueOps Domain Specialist at Broadcom Software:

• Work with leaders within the enterprise PPM and agile management space.
• Expand and learn about other enterprise software management solutions for NetOps and Automation by working with some of the top domain experts on your team.
• Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base.
• Grow your leadership experience by leading engagements in select enterprise customers within your territory.
• Collaborate within a team of highly experienced, motivated, and success driven individuals who are highly supportive of each other’s success.
• A flexible remote work environment that promotes work and life balance
• A healthy compensation and benefits package that rewards the success of the team

Domain Specialist Responsibilities:

• Performing value alignment with strategic customers
• Building relationships across customer's or partner's IT and business silos and offerings to understand, build, document and share our knowledge of their portfolio management, agile transformation, challenges and potential impact of planned projects.
• Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages).
• Identify and lead adoption activities with key customers.
• Maintain account opportunity, engagement and adoption information
• Managing and directing team members within assigned accounts
• Maintain good understanding of the Agile Operations Divisions (AOD) capabilities/products across entire portfolio
• Maintain understanding of the ValueOps domain (functional and technical)
• Maintain understanding of 3rd party solutions and tools related to the domain
• Perform demos and proof of value for PPM and Agile solutions
• Present solution & adoption roadmaps to customers
• Collaborate with stakeholders across Sales, R&D, Services, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers
• Collaborate closely with other domain members in the territory to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts
• Collaborate in the definition and execution of account marketing activities

To qualify for this position you will:

• Have a bachelor’s and 12+ years of related experience or master’s degree and 10+ years of experience in a technology or business related discipline.
• Eager and willing to understand our customers ‘why’
• Skills necessary to shift customer from relationship to partnership
• Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
• Understanding of Agile frameworks, such as SAFe
• Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
• Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.
• A broad understanding of business and IT management
• Strong presentation skills, including software demonstration skills
• Excellent interpersonal and communication skills

Broadcom Software – Agile Operations Division

Broadcom Software is one of the world’s leading enterprise software companies, modernizing, optimizing, and protecting the world’s most complex technology environments. With its engineering-centered culture, Broadcom Software is a global software leader building a comprehensive portfolio of industry-leading enterprise software enabling innovation, stability, scalability, and security for the largest global companies in the world. In the Agile Operations Division, we offer business-critical software solutions that help the world’s leading companies transform their operating model to be more agile. Our ValueOps, Automation, and NetOps solutions help these organizations drive innovation and achieve operational excellence to realize better business outcomes – and better experiences for their customers. Our industry success is built on a decades-long track record of delivering transformational solutions to teams who plan, build, test, and operate mission-critical software for the world’s largest and most complex businesses. To do this, we respond quickly and thoughtfully, innovate in the context of customer needs, and collaborate inclusively with customers and internal partners. Our business will nurture your intellect and give you opportunities to expand your skills even further.

Compensation and Benefits

The annual base salary range for this position is USD To USD

• Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.
• The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer.

We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.

We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Welcome! Thank you for your interest in Broadcom! We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions. For more information please visit our video library and check out our Connected by Broadcom series. Follow us on Linked In Broadcom Inc.