Solution Engineer - ValueOps

Broadcom; Columbus (OH); Remote; USD 110,800 - 177,300; Full time

Job summary

Broadcom is seeking a Solution Engineer – Remote to collaborate with customers, translating business requirements into Broadcom solutions that deliver real outcomes. You will work with a team of senior strategists to ensure customer satisfaction and successful adoption of our PPM and Agile management offerings.

The role emphasizes value discovery, strong communication, and leadership within strategic accounts.

Qualifications

• Experience with PM, FinOps, Infrastructure Portfolio Management and Agile management tools.
• Ability to translate customer business problems into software solutions.
• Strong communication, presentation and stakeholder management skills.
• Understanding of SAFe and Agile frameworks and practices.
• Ability to demo and present value to customers and partners.

Responsibilities

• Perform value alignment with strategic customers.
• Build relationships across IT and business silos to document Portfolio Management and Agile adoption.
• Act as a trusted resource in early customer decision stages.
• Lead adoption activities with key customers and manage opportunities.
• Coordinate with Sales, R&D, Services and Management for roadmap synergy.
• Demonstrate solutions and present adoption roadmaps.

Skills

Strong presentation

Interpersonal skills

translate business needs

Customer relationship

Communication skills

Team collaboration

Education

Bachelor’s degree in technology or business

Master’s degree in technology or business

Tools

Clarity

Planview

Jira

ServiceNow

Apptio

Job description

Solution Engineer – Remote

Are you ready to take on a senior Domain Specialist role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating client’s business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team of senior level strategists and specialists that are strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Then you’re ready to join us on the Solution Engineering team at Broadcom Software.

Why Work With Us

• Work with leaders within the enterprise PPM and agile management space.
• Expand and learn about other enterprise software management solutions for NetOps and Automation by working with some of the top domain experts on your team.
• Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base.
• Grow your leadership experience by leading engagements in select enterprise customers within your territory.
• Collaborate within a team of highly experienced, motivated, and success driven individuals who are highly supportive of each other’s success.
• A flexible remote work environment that promotes work and life balance
• A healthy compensation and benefits package that rewards the success of the team

Responsibilities

• Performing value alignment with strategic customers
• Building relationships across customer's or partner's IT and business silos and offerings to understand, build, document and share our knowledge of their portfolio management, agile transformation, challenges and potential impact of planned projects.
• Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages).
• Identify and lead adoption activities with key customers.
• Maintain account opportunity, engagement and adoption information
• Managing and directing team members within assigned accounts
• Maintain good understanding of the Agile Operations Divisions (AOD) capabilities/products across entire portfolio
• Maintain understanding of the ValueOps domain (functional and technical)
• Maintain understanding of 3rd party solutions and tools related to the domain
• Perform demos and proof of value for PPM and Agile solutions
• Present solution & adoption roadmaps to customers
• Collaborate with stakeholders across Sales, R&D, Services, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers
• Collaborate closely with other domain members in the territory to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts
• Collaborate in the definition and execution of account marketing activities

Qualifications

• Have a bachelor’s and 12+ years of related experience or master’s degree and 10+ years of experience in a technology or business related discipline.
• Eager and willing to understand our customers ‘why’
• Skills necessary to shift customer from relationship to partnership
• Strong background with Project & Portfolio Management, FinOps, Infrastructure Portfolio Management, and Agile management solutions such as Clarity, Planview, Jira, ServiceNow, Apptio and others
• Understanding of Agile frameworks, such as SAFe
• Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems
• Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.
• A broad understanding of business and IT management
• Strong presentation skills, including software demonstration skills
• Excellent interpersonal and communication skills

Compensation and Benefits

The annual base salary range for this position is USD 110,800.00 To USD 177,300.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Equal Opportunity Employer

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.