Solution Engineer Team Lead – State & Local Government

ESRI; Philadelphia (Philadelphia County); On-site; USD 117,832 - 201,344; Full time

Benefits offered by this job

Health and welfare benefits

401(k) and profit-sharing

Vacation and personal growth

Job summary

Esri is seeking a leader for its State and Local Government solution engineering team. You will coach a technical team, drive GIS-driven sales strategies, and guide complex ArcGIS solutions for strategic customers.

You will partner with account teams to advance technical win conditions and deliver measurable business value. You are a senior GIS professional with deep ArcGIS experience, strong mentoring skills, and the ability to present to diverse audiences.

Qualifications

• 8+ years of experience with Esri technology creating maps and spatial analysis.
• 3+ years mentoring, motivating, and coaching on a team.
• Advanced understanding of GIS technology and the ArcGIS system for multiple industries.
• Broad IT knowledge including hardware, software, storage, security, networking, servers, databases, and web services.
• Experience in technical consulting and in participating in a sales process.
• Strong presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally up to 50%.
• Bachelor's degree in geography, GIS, business administration, or a related field.
• Visa sponsorship is not available; authorized to work for any employer in the U.S.

Responsibilities

• Empower your team by managing technical activities and mentoring them with clear direction and feedback.
• Build relationships by presenting and supporting Esri software within the account team and engaging decision makers.
• Be a technical leader of ArcGIS and a subject matter expert across industries.
• Craft and propose GIS-based solutions that align with customer business needs and workflows.
• Design compelling technical and executive presentations and share best practices at events and conferences.

Skills

Mentoring

Geospatial analysis

ArcGIS

Solution engineering

Customer engagement

Sales collaboration

Education

Bachelor's degree in geography, GIS, business administration, or a related field

Master's degree in geography, GIS, business administration, or a related field

Tools

ArcGIS

ArcGIS Enterprise

Cloud computing

Job description

Overview

At Esri, our solution engineer team leads are part of a highly skilled technical team that promotes and sells the adoption of Esri technology in partnership with account managers and other Esri staff. We invite you to use your coaching and team-building skills, as well as your experience with geospatial technology, to become an integral part of State and Local Government's solution engineering team. We're looking for an individual who inspires and motivates others and who enjoys implementing strategies that will radically improve the challenges our customers face. You'll lead a team that helps customers take advantage of geospatial analysis to find unique patterns and trends hidden within complex business problems.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Empower your team. Manage the technical activities of your solution engineer team by working with account and sales managers to strategically lead all technical stages of the sales process. Mentor your team through active coaching, clear direction, and regular feedback. Cultivate a virtual team to support sales objectives and generate results.
• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue. Partner closely with Sales leadership to align team strategies and goals.
• Be an expert. Be a technical leader of ArcGIS as well as a subject matter expert of various industries. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri's most strategic customers.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical business challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers' business needs. Understand an organization's business structure, associated workflows, third party business systems, and integration points.
• Tell our story. Design presentations for technical and non-technical audiences within Esri's largest customers. Provide configuration guidance and best practices. Empower others to present at large conferences, trade shows and executive engagements.

Requirements

• 8+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience mentoring, motivating, and coaching on a team
• Advanced understanding of current GIS technology, including the full ArcGIS system to demonstrate Esri's patterns of use for various industries
• Broad knowledge of ArcGIS from an IT context (such as hardware, software, storage, security, networking, servers, databases, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Demonstrated experience of actively participating in a sales process
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally up to 50%
• Bachelor's degree in geography, GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Master's degree in geography, GIS, business administration, or a related field

Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Base salary range: $117,832 – $201,344 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Equal Opportunity Employment Statement

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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