Solution Engineer (Pre-Sales) - DataFoundation

salesforce.com, inc.; Seattle (WA); On-site; USD 70,070 - 244,510; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock purchasing program

Paid parental leave

Time off programs

Job summary

Salesforce.com, inc. is hiring a Pre-Sales Solution Engineer in Seattle, WA. This position involves providing technical sales support, engaging with clients, and aligning solutions to customer vision. Ideal candidates should possess a strong background in technology, with an BS in Computer Science and excellent presentation skills.

You will be responsible for technical discovery, workshops, and product demonstrations, as well as collaborating with different teams. This hybrid role offers competitive compensation and comprehensive benefits.

Qualifications

• Excellent presentation skills for technical audiences.
• Experience influencing key decision-makers.
• Hands-on Java experience preferred for coding against APIs.
• Familiarity with iPaaS and SaaS applications.
• Ability to independently respond to RFIs/RFPs.

Responsibilities

• Build trusted relationships to qualify deals and identify business value.
• Conduct technical discovery meetings.
• Deliver architecture reframes and develop skills through customer role-playing.
• Respond to RFIs/RFPs and collaborate with Product Management.
• Provide ongoing technical guidance post-sale.

Skills

Presentation skills

Trust building

Java development

Cloud technologies

Technical discovery

Architectural discussions

Customer advocacy

Education

B.S. in Computer Science

Job description

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Job Description

Salesforce is looking for several Pre‑Sales Solution Engineers to join our dedicated DataFoundation Pre‑Sales Solution Engineering team, who are instrumental to DataFoundation's growth. As a Pre‑Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The DataFoundation Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and proof of concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

Key Fit

• Are "Salesforce Smart" and value knowledge, innovation, integration, can manage ambiguity and adapt to change
• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team
• Have a desire to "Win As A Team"
• Motivate and champion through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
• Are a courageous communicator, who is comfortable giving and receiving constructive feedback, and having difficult conversations
• Have strong values of open communications, customer success, innovation, and a respect for the diversity of people

Qualifications

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred
• Experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure, etc. – is preferred
• Experience building and delivering proof of concept and responding to functional & technical elements of RFIs/RFPs independently
• Ability to lead architectural discussions
• A passion for technology and an ability to translate that passion to impact business for our customers
• Ability to travel as needed and to work flexible hours
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Key Responsibilities

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Deliver architecture reframe and develop white‑boarding skills through shadowing and customer‑scenario role playing
• Respond to request for information/proposal documents
• Work hands‑on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of DataFoundation solutions, from demo and proof of concept to design and implementation
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve DataFoundation's products and marketing
• Stay ahead of and immerse yourself in the ever‑evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft's values in relation to them
• Provide ongoing, post‑sales, technical guidance to the client's technical team to drive adoption and utilization of DataFoundation's solutions and digital transformation success

Required Qualifications

• B.S. Computer Science is required (BS, Master’s, PhD)
• Knowledge of related applications, relational databases, and ERP technologies
• Strong oral, written, presentation, collaboration, and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred Qualifications

• Salesforce certifications
• Previous experience as a Solution Engineer or Sales Engineer

Equal Opportunity Statement

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

Benefits and Compensation

In the United States, compensation offered will be determined by factors such as location, job level, job related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. The typical base salary range for this position is $70,070 – $244,510 annually. The base pay range for this role in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, is $77,070 – $269,080 per year.