Solution Engineer (Pre-Sales) - DataFoundation

salesforce.com, inc.; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Salesforce.com, inc. is seeking a Pre-Sales Solution Engineer to support our dedicated DataFoundation Pre-Sales Solution Engineering team. You will work closely with clients to provide technical sales partnerships, delivering demonstrations and architectural recommendations.

The ideal candidate will have a B.S. in Computer Science, a strong background in technical sales, and at least 4 years of experience. This role requires excellent communication skills and the ability to build relationships while driving customer success.

Qualifications

• Minimum of 4 years of professional experience.
• Strong oral and written communication skills.
• Ability to work effectively in varied political environments.

Responsibilities

• Build trusted relationships with partners to qualify deals.
• Conduct technical discovery meetings for detailed proposals.
• Deliver solution demonstrations and strategic presentations.

Skills

Technical sales partnership

Relationship building

Presentation skills

Java development experience

Cloud technologies

Education

B.S. Computer Science

Job description

Job Description

Salesforce is looking for several Pre‑Sales Solution Engineers to join our dedicated DataFoundation Pre‑Sales Solution Engineering team. As a Pre‑Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations.

Responsibilities

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance.
• Conduct technical discovery meetings to document, analyze, and clarify business and technical requirements to support detailed solution proposals.
• Deliver architecture reframes and develop white‑boarding skills through shadowing and customer‑scenario role‑playing.
• Respond to Request for Information / Proposal documents.
• Work hands‑on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white‑boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of DataFoundation solutions from demo and proof of concept to design and implementation.
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve DataFoundation’s products and marketing.
• Stay ahead of and immerse yourself in the ever‑evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors, and how to position MuleSoft’s values in relation to them.
• Provide ongoing, post‑sales, technical guidance to the client’s technical team to drive adoption/utilization of DataFoundation’s solutions and digital transformation success.

What You Will Get to Do in This Role

• Build trusted relationships with internal and external partners to qualify deals.
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposals.
• Deliver architecture reframes and develop white‑boarding skills through shadowing and customer‑scenario role‑playing.
• Respond to Request for Information/Proposal documents.
• Work hands‑on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations.
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve DataFoundation’s products and marketing.
• Stay ahead of and immerse yourself in the ever‑evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values.
• Provide ongoing, post‑sales, technical guidance to the client’s technical team to drive adoption/utilization of DataFoundation’s solutions and digital transformation success.

Qualifications

You may be a good fit if you:

• Are Salesforce Smart and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change.
• Possess a "Get it Done" mentality with a drive for results while aligning values and vision with the direction of the team.
• Have a desire to "Win As A Team".
• "Motivate and Champion" through development, ownership, gratitude, authenticity, emotional intelligence, inspiration, and having a growth mindset.
• Are a "Courageous Communicator", who is comfortable giving and receiving constructive feedback, and having difficult conversations.
• Have strong "Values" of open communications, customer success, innovation, and a respect for the diversity of people.

Required Qualifications

• B.S. Computer Science is required (BS, Master’s, PhD).
• Knowledge of related applications, relational databases, and ERP technologies.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.
• Minimum of 4 years of professional experience.

Preferred Qualifications

• Salesforce certifications.
• Previous experience as a Solution Engineer/Sales Engineer.

Required Skills

• Excellent presentation and composure abilities in front of all levels of technical and non‑technical audiences.
• Ability to establish trust with clients, and the ability to influence key decision makers.
• Hands‑on Java development experience and ability to code and debug against Java APIs is preferred.
• Experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure, etc. is preferred.
• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently.
• Ability to lead architectural discussions.
• A passion for technology and an ability to translate that passion to impact business for our customers.
• Ability to travel as needed and to work flexible hours.
• Degree or equivalent relevant experience.

Equal Opportunity Employer

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employee or potential employee will be assessed on the basis of merit, competence, and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.