Solution Engineer Lead – Business Applications

PSG Global Solutions, LLC; Columbus (OH); On-site; USD 103,000 - 152,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Job summary

PSG Global Solutions, LLC seeks a Solution Engineer Lead - Business Applications in Columbus, OH. This senior role provides technical leadership, serves as escalation point, and ensures reliability across a portfolio of critical business applications.

You will troubleshoot complex production issues, oversee incident response, and drive improvements. Collaboration with SMEs, developers, and vendors is essential to success in a contract role with potential conversion.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 10+ years in software development, application engineering, systems integration, or production support.
• Proven technical leadership for complex enterprise applications.
• Strong SQL/database experience with MS SQL Server/T-SQL, Oracle/SQL, or similar.
• Hands-on with application integrations, REST APIs, file exchanges, and data interfaces.

Responsibilities

• Serve as the technical owner and escalation point for critical business applications.
• Troubleshoot complex production, database, integration, and data-quality issues.
• Lead high-severity incident response, RCA, and corrective actions.
• Review application code, SQL/stored procedures, configurations, and designs.
• Design or oversee enhancements, integrations, automation, and performance improvements.
• Build and improve monitoring, alerting, recovery, and support processes.
• Coordinate releases, upgrades, patches, deployments, testing, and rollback plans.
• Work with business SMEs, developers, infrastructure, security, and external vendors.
• Mentor support engineers and establish cross-training.
• Create and maintain architecture diagrams, runbooks, recovery procedures, and dependency maps.
• Decide whether to repair, enhance, modernize, replace, or escalate to vendor.

Skills

Technical leadership

SQL/Database

C#/.NET or Java

REST APIs

CI/CD

Incident management

Documentation

Education

Bachelor's degree in a technical field

Tools

Microsoft SQL Server/T-SQL

Oracle/SQL

Azure DevOps

Job description

About the Opportunity:

We are seeking a Solution Engineer Lead - Business Applications to provide technical leadership and support for a business-critical applications. This role will serve as a senior technical escalation point, helping ensure application reliability, resolve complex production issues, and drive ongoing improvements across the application portfolio.

Responsibilities:

• Serve as the technical owner and escalation point for critical business applications.
• Troubleshoot complex production, database, integration, and data-quality issues.
• Lead high-severity incident response, root-cause analysis (RCA), and corrective actions.
• Review application code, SQL/stored procedures, configurations, and technical designs.
• Design or oversee application enhancements, integrations, automation, and performance improvements.
• Build and improve monitoring, alerting, recovery, and application support processes.
• Coordinate releases, upgrades, patches, deployments, testing, and rollback plans.
• Work closely with business SMEs, developers, infrastructure, database, security, and external vendors.
• Mentor application support engineers and establish cross-training and backup coverage.
• Create and maintain architecture diagrams, runbooks, recovery procedures, support documentation, and dependency maps.
• Help determine whether applications should be repaired, enhanced, modernized, replaced, or escalated to a vendor.

Qualifications:

• Bachelor's degree in a technical field or an equivalent combination of education and experience.
• 10+ years of experience in software development, application engineering, systems integration, or production application support.
• Proven experience providing technical leadership for complex enterprise applications.
• Strong SQL/database experience with Microsoft SQL Server/T-SQL, Oracle/SQL, or similar.
• Experience supporting data-intensive applications, batch processing, stored procedures, and data reconciliation.
• Hands-on experience with application integrations, REST APIs, file exchanges, and data interfaces.
• Experience with C#/.NET or Java.
• Experience with CI/CD, source control, deployments, release management, testing, and rollback.
• Experience leading high-severity production incidents and root-cause analysis.
• Strong technical documentation skills, including architecture diagrams, runbooks, and support procedures.

Preferred:

• Energy trading, risk management, commodity management, or pricing experience.
• Experience with energy pricing, trading, scheduling, settlement, or billing.
• Azure, Azure DevOps, or GitHub experience.
• Experience with IIS, Power Automate, or enterprise automation tools.
• Experience managing technical work performed by vendors, contractors, or offshore/distributed development teams.
• ITIL, DevOps, cloud, software engineering, or database certifications.

NOTE:

Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.

Job Type:

Contract - 6 Months, with Potential Conversion

Benefits include:

• Medical
• dental
• vision

Work Set Up/Schedule

Onsite at Columbus, OH 43215 (Monday-Friday from 8:00 AM-5:00 PM)