Solution Engineer

redriver; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Red River is seeking a highly skilled technical sales professional who acts as the technical leader in pre-sales engagements, delivering in-depth architectural guidance and design input across the Red River portfolio. You will mentor peers and partner with Sales and Solution Engineering to map customer outcomes to solutions, including OEM partner offerings.

The role requires strong communication, business acumen, and the ability to translate complex technology into actionable proposals and SOWs.

Qualifications

• Bachelor's degree or higher in a technical field.
• 10 years of work experience in related roles.
• 5-7 years presales engineering experience.
• U.S. citizenship and eligibility to obtain Secret clearance for Federal roles.
• Active OEM certifications such as Cisco CCNP/CCDP.

Responsibilities

• Defines technology and product recommendations and architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides input for proposals and statements of work, ensuring alignment with customer outcomes.
• Demonstrates technical knowledge and consultative skills with customers and team members.
• Maintains OEM certifications and aligns solutions to customer outcomes.
• Collaborates with Account Executives to understand customer outcomes and design solutions.

Skills

Data Center

Collaboration

Security

Microsoft Modern Workplace

Cloud

Routing & Switching

Education

Bachelor's degree

10 years experience

5-7 years presales experience

U.S. citizenship & Secret clearance eligibility

Cisco CCNP/CCDP OEM certifications

Job description

Th is position is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River's customers . The individual is an expert in one or more technical specializations . As a technical leader, they mentor others and share their knowledge with in the Red River Solution Engineering and Sales teams . The y provide architectural guidance for customers across the Red River product portfolio, including products and service s from OEM partners . The individual in this position is responsible for pre-sales engineering activit ies including : 1) identifying customer's business outcomes and/or mission challenges and proposing technology solutions , 2) engaging as the primary client technical resource on sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise . The individual is knowledgeable of Red River's offerings across multiple technologies and architectures . The individual is both technical and business focused , with the ability to articulate technology roadmaps linked to customer business outcomes . As necessary, the individual works with Design Architects, and Solution Engineering peers, to validate the best solution to address customer requirements . Th is position works jointly with the Account Executive s to learn the customer business outcome s and create the best techn ical solution . This position provides technology related input for internal company initiatives, including idea submission for new services and offers based on Red River's capabilities. They will assist with the technical interview process for Solution Engineering candidates .

Primary Position Tasks:

• Defines technology and product recommendations , as well as, architectural solutions for sales opportunities .
• Serve s as the technical point of contact and technical sales lead for the customer .
• Provides the initial input for proposals and statements of work . Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills , while working with customers and Red River team members .
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization , such, Data Center, Collaboration, Security , Microsoft Modern Workplace, Cloud or Route/Switch/Wireless. Has k nowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Understands Red River offers and solution strengths , and opportunities.

Minimum Education/Certification/Experience Requirements:

• Bachelor's degree
• 10 years work experience
• 5 - 7 years of presales engineer ing experience
• For Federal positions, m ust be a U.S. citizen and qualify to obtain a Secret Clearance
• Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP)

Knowledge , Skills and Abilities :

• Strong technical aptitude with the ability to learn new technical information quickly .
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understands customer business outcome s, as described by the customer , with strong knowledge of customer industry vertical s .
• Understands the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology, or technical solutions, to solving customer business problem s .
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion . Validates the SOW, BOM, and LOE prior to delivery to the customer.
• Capable of demonstrating solutions within area of technical strength.
• Excellent skills for building rapport and trust with team members, customers, and partners.
• Maintains current and attains additional OEM and industry certifications, as required .

Essential Elements (Mental; Physical; Equipment used):

• This position is an office position that requires remaining in a stationary position f or multipl e hours throughout the workday .
• This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment .

Special Requirements:

• Travel requirement varies and can be up to 50% depending upon work location.

Basic Qualifications:

• U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company