Solution Engineer

Red River; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Red River is seeking a highly skilled, customer‑focused technical sales professional who delivers in‑depth technical information and design guidance across the Red River product portfolio. You will act as a technical leader, mentoring others and collaborating with Solution Engineering and Sales teams to craft optimal solutions.

You will lead pre‑sales engagements, create input for proposals and SOWs, validate that proposals align with customer outcomes, and maintain OEM certifications.

Qualifications

• Bachelor's degree required.
• 10 years of work experience.
• 5–7 years of pre‑sales engineering experience and related certifications.
• U.S. citizenship and ability to obtain Secret Clearance for federal positions (as applicable).
• Active and verified professional certifications (e.g., Cisco CCNP, CCDP).

Responsibilities

• Defines technology and product recommendations and architectural solutions for sales opportunities.
• Serves as the technical lead for the customer and primary resource during sales engagements.
• Provides input for proposals and statements of work; validates alignment with customer outcomes.
• Demonstrates technical knowledge and consultative skills with customers and Red River teams.
• Maintains current OEM and industry certifications; travels as required up to 50%.

Skills

Technical sales

Pre‑sales engineering

Customer engagement

Solution architecture

OEM certifications

Communication

Mentoring

Business outcomes

Education

Bachelor's degree

Job description

This position is a highly skilled and experienced customer‑focused technical sales professional who provides in‑depth technical information and specific design/implementation guidance to Red River’s customers. The individual is an expert in one or more technical specializations and acts as a technical leader, mentoring others and sharing knowledge within the Red River Solution Engineering and Sales teams. They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The role involves pre‑sales engineering activities such as identifying customer business outcomes, engaging as the primary client technical resource during sales engagements, and maintaining OEM certifications in their area of expertise. The individual works jointly with the Account Executives to learn customer business outcomes and create optimal technical solutions, and contributes technology input for internal initiatives including new services and offers. They also assist with the technical interview process for Solution Engineering candidates.

Primary Position Tasks

• Defines technology and product recommendations, as well as architectural solutions for sales opportunities.
• Serves as the technical point of contact and technical sales lead for the customer.
• Provides initial input for proposals and statements of work and validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills while working with customers and Red River team members.
• Uses professional‑level pre‑sales engineering skills and in‑depth knowledge in at least one specialization, such as Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless, and has knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Understands Red River offers and solution strengths, and opportunities.

Minimum Education, Certification and Experience Requirements

• Bachelor’s degree
• 10 years of work experience
• 5–7 years of pre‑sales engineering experience
• For federal positions, must be a U.S. citizen and qualify to obtain a Secret Clearance
• Active and verified professional‑level OEM certifications (e.g., Cisco CCNP, CCDP)

Knowledge, Skills and Abilities

• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills, both verbal and written.
• Understands customer business outcomes and has strong knowledge of customer industry verticals.
• Understands the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology or technical solutions to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion; validates the SOW, BOM, and LOE prior to delivery to the customer.
• Capable of demonstrating solutions within area of technical strength.
• Excellent skills for building rapport and trust with team members, customers, and partners.
• Maintains current and attains additional OEM and industry certifications as required.
• Previous experience supporting the Veterans Administration.

Essential Elements

This office position requires remaining in a stationary position for multiple hours throughout the workday and continuous communication with co‑workers using Red River approved or provided communication tools and equipment.

Special Requirements

Travel requirement varies and can be up to 50% depending on work location.

Basic Qualifications

U.S. Citizenship Required.

Benefits and Compensation

Red River offers a competitive salary, excellent benefits and an exceptional work environment.

EEO Statement

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based on any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [e-mail]. This contact channel is reserved for use by individuals with disabilities who require special accommodations to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third‑party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.