Solution Engineer

Arnata

San Francisco (CA)

On-site

USD 150,000 - 250,000

Full time

14 days+

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Job summary

A leading AI solutions firm is seeking a Solution Engineer in San Francisco, California. This full-time role focuses on translating customer workflows into deployable AI solutions, leading onboarding, and solving system integration challenges. Ideal candidates have a background in engineering or technical operations, proficiency in languages like Python, and strong communication skills. This position is vital for ensuring the success of AI Workers deployed deep inside customer operations.

Qualifications

You should be technical with a strong problem-solving mindset.
Experience in systems integration or technical operations is required.
Ability to communicate complex systems simply is essential.

Responsibilities

Translate customer workflows into deployable AI solutions.
Lead onboarding for new customers.
Solve integration challenges between various systems.
Build internal tools and automation scripts as needed.
Monitor usage and troubleshoot issues.

Skills

Engineering background

Proficiency in Python

Experience with APIs

Strong writing skills

Customer communication

Tools

Python

JavaScript/TypeScript

Bash

Job description

Join to apply for the Solution Engineer role at Arnata

This range is provided by Arnata. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $250,000.00/yr

Arnata builds AI Workers—autonomous agents that take over the work of logistics teams. As a Solution Engineer, your mission is simple: Make sure customers get results. You’ll partner directly with real-world companies to design the optimal implementation plan, address integration gaps, and ensure our AI delivers tangible value quickly. You are the one who makes it real. You’ll change the way businesses run—not incrementally, but exponentially. Check our website to see the state‑of‑the‑art AI Workers you will be deploying to our customers.

What You’ll Do

Translate customer workflows into deployable AI solutions
Lead technical discovery and onboarding for new customers
Solve integration challenges between systems (TMS, load boards, emails, APIs, etc.)
Build internal tools, automation scripts, or custom adapters when needed
Monitor early usage, troubleshoot issues, and ensure outcomes
Partner closely with product and engineering to close feature or tooling gaps

Who You Are

You thrive where most people stall—between software and the real world
You’re technical, but you don’t need perfect specs to take action
You enjoy helping customers succeed, but don’t want to be stuck in support
You think clearly under pressure and communicate simply—even about complex systems
You want to build, fix, and own things end‑to‑end

Skills We Value

Background in engineering, CS, systems integration, or technical operations
Proficient in one or more languages (Python, JS/TS, Bash, etc.)
Experience with APIs, scripting, and system‑to‑system integration
Strong writing and customer communication skills
Bonus: exposure to logistics, AI workflows, or automation tooling
Bonus: experience with TMS platforms or freight software

Why It Matters

Arnata’s AI Workers are deployed deep inside customer operations. If they don’t work, nothing works. You’re the one who makes sure they do. This is a high‑agency, high‑visibility role. You’ll sit at the center of engineering, customer success, and product—solving problems that define the future of global logistics.

Apply now. Or send us something you’ve built that shows how you think.

Seniority level