Solution Engineer

OneRagtime SAS; Boston (MA); Hybrid; USD 108,000 - 132,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Life Insurance

Parental Leave

Paid Time Off

Boston HQ Office

Flexible Hours

Remote Policy

Commuter Benefits

Offsite in France

Coaching & Growth

Job summary

Sonio, a US-based prenatal care AI company, seeks a Solution Engineer to link hospitals and clinics to our platform, turning contracts into live deployments on the East Coast, including Boston.

You'll own client integrations, design secure VPN tunnels, implement SSO, migrate medical imaging data, and support live clients while scaling our SaaS platform. Strong communication with non-technical teams is essential.

Qualifications

• 3–5 years of experience with medical data standards (HL7, DICOM) and SQL.
• Networking and cloud knowledge; VPN and AWS familiarity.
• Strong customer-facing skills to explain technical issues to non-technical clients.
• Experience in start-ups or scale-ups is a plus.

Responsibilities

• Own the integration of new clients from discovery to go-live.
• Connect clients securely: architect VPN tunnels and design SSO for enterprise clients.
• Migrate high-volume medical imaging data to the Sonio cloud and manage live cutovers (e.g., EHR transitions).
• Keep the platform running: L3 support, monitoring with Datadog, data repairs via SQL and APIs.

Skills

HL7

DICOM

SQL

Python

VPN

AWS

SaaS

EHR

Customer facing

Tools

Datadog

Job description

About Sonio

Each year, 140M children are born. Birth defects affect 1 in 33 births in developed countries, and in 50% of cases, they are not detected during prenatal examinations. Prenatal medicine is particularly complex, and the scans impose heavy responsibilities on healthcare professionals. They can also be a source of stress for future parents.

Resulting from 5 years of collaboration between world-renowned experts from Necker Hospital and Ecole Polytechnique, Sonio uses artificial intelligence to improve prenatal screening and diagnosis. Based on patented algorithms and a proprietary expert database, Sonio aims to become the reference tool to help practitioners improve screening, reduce diagnostic errors, and optimize pregnant women’s medical path.

Sonio's mission is to improve women's and children's health by promoting access and quality of care through technological innovation, medical expertise, and collective intelligence.

About The Role

We launched in the US in 2025 and we’re already working with major women health groups in the US. In 2027, we’ll double our installed base and unlock new types of accounts like University Hospitals. As a Solution Engineer, you are the person who turns a signed contract into a live deployment: you connect hospitals and clinics to our platform, so that AI-powered prenatal care reaches the practitioners and the families who need it.

Your Responsibilities

• Own the integration of new clients, from technical discovery (including pre-sales calls with the sales team) to go-live.
• Connect clients securely: architect VPN tunnels between client networks and our cloud, and design custom SSO solutions for enterprise clients.
• Migrate high-volume medical imaging data from legacy on-premises servers to the Sonio cloud, and manage critical cutovers for live clients, such as EHR transitions.
• Keep the platform running smoothly: L3 support and monitoring with Datadog, data repairs via SQL and APIs, and internal automation tools (EHR workflows, configuration scripts) that help us scale.

You’ll join a close-knit team where you’ll both contribute operationally and help scale what we do. It’s both deeply technical and highly client-facing. You will translate that technical complexity into a common language everyone can understand.

About The Profile

• 3-5 years of experience in a relevant position with deep familiarity with medical data standards (HL7, DICOM), and SQL (mandatory); Python is nice to have.
• Network and cloud knowledge: familiarity with networking, in particular VPN (a key skill we are looking for on the team), and with cloud infrastructure (AWS is a plus). Experience with SaaS software and EHR implementations is also a plus.
• Strong customer-facing skills, with a proven ability to demystify complex technical issues for non-technical clients and cross-functional teams.
• Experience in a start-up or scale-up is a huge plus.

Location: East Coast, but Boston is a huge plus.

Salary: $120,000 + 10% of bonus

Sonio's Benefits

• Health Insurance (Medical plan, vision, dental) - up to $30,000 per year + FSA & HSA
• 401(k) - up 4% of your salary matched
• Life Insurance - covering 2 times your salary, up to $200k
• An attractive Parental Policy for primary and secondary caregivers
• 20 PTO + 1 week offered between Christmas and New Year
• Offices in Boston (HQ) (incl. free breakfast, drinks & gym)
• Flexible hours & remote policies
• Commuter Benefits
• One offsite per year in France & regular team building with US team
• Ongoing training and continuous opportunities for professional growth and development, specifically unlimited access to coaching

We move fast and aspire to be transparent over the process - our objective is that the process from the first chat to an offer is no longer than a month. We also aspire to give an answer to every application in a week - if you have not heard from us, please follow up at [e-mail].