Solution Development Lead

Dematic; Town of Henrietta (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a Solution Development Lead in the United States to guide costed proposals across Dematic services, including Resident Maintenance. You will analyze customer requirements, develop costed solutions, and coordinate across departments to produce accurate proposals.

You will lead the proposal team, prepare data for proposal documents, and ensure timely delivery. The role includes training teammates, reviewing costing methods, and facilitating post-award project transitions to

Qualifications

• BS/BA in related field or advanced degree.
• 5-8 years of proven experience in a related field; advanced degree may substitute.
• Ability to lead, direct, motivate, and coordinate activities of a proposal team.
• Strong written and verbal communication skills.
• Ability to manage multiple opportunities with various deadlines.

Responsibilities

• Work on medium to large projects, integrating complex hardware and software builds.
• Analyze customers' requirements to develop builds that meet needs and uptime guarantees.
• Determine staffing levels necessary for success.
• Bundle service offerings to complement new business system solutions.
• Generate costing workbooks for opportunities and services.
• Develop data for proposal documents with the team.
• Assist in developing new proposal content for services.
• Coordinate with Sales to address missing information for assignments.
• Maintain Dematic proposal boilerplates.
• Respond to inquiries related to the iProposal tool.
• Review costing methodologies with operations and adjust as needed.
• Coordinate meetings with Sales and Operations for renewals.
• Train Business Development on estimating standards and proposal content.
• Transfer knowledge on processes and product applications.

Skills

Proposal leadership

Costing

Customer requirements

Team coordination

Communication

Education

BS/BA or advanced degree

Tools

iProposal tool

Job description

The Solution Development Lead is responsible for the evaluation of new and renewal services representing all services Dematic has to offer including Resident Maintenance in which they will develop costing focused on the customer's Dematic solution(s) and needs. Pertinent information will be documented and provided in support of preparing successful and accurate proposals. They will work with all departments of Dematic to develop safe, low risk, creative and competitive solutions to meet a client's needs. Where appropriate, they will lead the proposal team in its efforts and present the results to Dematic Sales and possibly to the potential customer. After contract award, they will be expected to facilitate the transition of the project to the operations team.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

What You Will Do In This Role:

• Work on medium to large-sized individual projects, integrating complex hardware and software builds.
• Analyze customers' business requirements and application objectives to develop application builds that meet their needs and ensure uptime guarantees.
• Understand customer operations and Dematic products to determine the necessary staffing levels for success.
• Bundle service offerings that perfectly complement our new business system solutions.
• Generate costing workbooks for assigned opportunities and services.
• Develop and detail the data needed to generate proposal documents, ensuring accuracy in collaboration with the proposal team.
• Assist in developing new proposal content for new services.
• Monitor assignment schedules and partner with sales to address missing information for assignment completion.
• Maintain Dematic proposal boilerplates as assigned.
• Respond to semi-complex inquiries related to the iProposal tool, including build, functionality, and usage.
• Initiate reviews with operation collaborators on costing methodologies and adjust as needed.
• Coordinate meetings with Sales and Operations to discuss renewals outside standard costs and document agreements.
• Prioritize tasks and work with key collaborators to ensure assignments are accurate and completed on time.
• Conduct training sessions on estimating standards, sales proposal standards, and more for the Business Development department.
• Perform complex technical interchange and knowledge transfer for both processes and product applications to system build.
• Maintain flexibility to work remotely as needed based on business demands.

What We Are Looking For:

• BS/BA in related field or advanced degree.
• 5-8 years of proven experience in a related field. An advanced degree or equivalent experience may be substituted where applicable.
• Ability to lead, direct, motivate, and coordinate activities of a proposal team.
• Strong written and verbal communication skills.
• Ability to manage multiple opportunities with various deadlines simultaneously.
• Reliably forecast and report on proposal status.