Solution Consultant R&D LatAm

Veeva Systems; United States; Remote; USD 60,000 - 120,000; Full time

Job summary

An innovative organization is seeking a dynamic individual to join their Solution Consulting team. This role offers the chance to work in a fast-paced environment, supporting the sales of cutting-edge cloud solutions tailored for the life sciences industry. You will play a crucial role in understanding customer needs, configuring demonstrations, and leading workshops to ensure clients achieve their goals. With a focus on employee success and customer satisfaction, this position provides ample opportunities for professional growth and development. If you are a driven self-starter looking to make a positive impact in a mission-driven company, this is the perfect opportunity for you.

Benefits

Work Remotely

Flexible PTO

Health and wellness programs

Qualifications

• 2+ years of experience in life sciences companies, including pharma and biotech.
• Excellent English communication skills for presentations and proposals.

Responsibilities

• Analyze customer requirements and deliver tailored solution demonstrations.
• Support sales processes and provide solution-oriented responses to RFPs.

Skills

Communication Skills

Analytical Skills

Customer Relationship Management

Problem Solving

Self-Starter

Education

College Degree in Life Science

College Degree in Computer Science

Master’s Degree

Tools

Veeva Vault

Clinical Trials Systems

Regulatory Systems

Quality Systems

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Do you want to help sales of leading cloud solutions in the Life Sciences space? Interested in developing sales and demo skills? As one of the members of our Veeva Solution Consulting team, you will be responsible for supporting the sales process by understanding our customer’s business needs and matching the Vault solution that best meets the customer’s vision. At Veeva, we offer excellent opportunities for our people to capitalize on their skills and grow in the fast-paced, unique, and exceptional work environment. You will be demonstrating our R&D Suite for Clinical Operations, Regulatory or Quality areas.

Opportunities are available within Mexico and Brazil for this role. This is a work-anywhere, full-time permanent position with Veeva.

What You’ll Do

• Analyzing and understanding customer requirements
• Configuring and delivering solution demonstrations
• Using experience to guide customers to a best-in-class solution
• Providing solution-oriented responses to Requests for Proposals/Information (RFPs/RFIs)
• Preparing and delivering presentations aligned to RFP/RFI responses
• Leading Workshops, Conference Room Pilots (sandbox exercises) and Proof of Concepts
• Working with cross-functional team members to ensure customer success and deliver value
• Support marketing activities such as recording videos, presenting webinars, attending conferences

Requirements

• College Degree (Life science, computer science, or related degree)
• 2+ years of experience working with or for life sciences companies; including, Pharmaceutical, Biotechnology, Healthcare, and Medical Device and Diagnostics organizations with knowledge of document and data control and storage
• Experience in pre-sales or similar customer roles for a software company
• Experience in one of the following areas: Clinical (TMF, CTMS, CRA), Regulatory Affairs, Regulatory Operations or Pharmacovigilance, Quality: Understanding of quality requirements, compliance considerations and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
• Excellent English communication skills – written, verbal, and formal presentation
• Ability to act with speed to understand requirements, and create corresponding demonstrations of R&D solutions that meet customer expectations
• Ability to travel
• Driven self-starter, able to work independently

Nice to Have

• Life Science, computer science, or related degree
• Knowledge of drug development processes
• SaaS/Cloud solutions and software technology experience
• Experience in consulting or project implementation
• Master’s Degree
• Experience with software solutions for at least one of the following systems:
• Clinical trials systems: Direct experience with systems such as DataTrak, Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, other clinical technologies
• Regulatory systems: Direct experience with systems such as Veeva Vault, Organex, Ultreia, Lorenz, PAREXEL/LIQUE NT, Insight, CSC Regulatory Tracker, ArisGlobal Register, and other regulatory information management or submissions systems
• Quality systems: Veeva Vault, SoftExpert, ETQ Reliance, TrackWise, OpenText, MasterControl, SharePoint, Documentum, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems

Perks & Benefits

• Work Remotely
• Flexible PTO
• Health and wellness programs

#LI-RemoteBrazil

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.