Solution Consultant - Quality

Veeva Systems, Inc.; Pleasanton (CA); Hybrid; USD 75,000 - 127,000; Full time

Benefits offered by this job

Work Remotely

Learning and development allowances

Health and wellness programs

Donation budget

Global EAP

Pension benefits

Job summary

Veeva Systems is hiring a Solution Consultant to demonstrate the power of Vault Quality and guide customers to a best-in-class quality solution within life sciences. You will partner with Strategy and Sales to support the sales process and run customer-centric demonstrations across QMS, document control, training, batch release, and validation management.

You will join a dedicated Quality Solution Consulting team, collaborating with cross-functional groups to ensure customer success, and

Qualifications

• 3+ years working with, delivering, or supporting Quality Assurance software solutions in life sciences or medical device/diagnostics.
• 3+ years’ experience in the pharma/biotech, medtech or similarly regulated industry
• Knowledge of quality/manufacturing operations in pharma/biotech and/or medical device/diagnostics sectors
• Willingness to travel 20-30%, primarily in the EU (when possible)
• Excellent verbal and written communication in English, interpersonal, and presentation skills
• Energetic self-starter; able to work independently
• Understanding process design and Quality processes/operations
• Critical thinking and problem solving

Responsibilities

• Conducting discovery and needs analysis to understand key customer requirements.
• Configuring and delivering compelling solution demonstrations of Veeva Quality Cloud applications.
• Applying your industry experience to guide customers to a best-in-class solution.
• Collaborating closely with cross-functional teams to ensure customer success.
• Providing solution-oriented and business value generating responses as well as aligned delivering presentations to Requests for Proposals/Information (RFPs/RFIs).
• Leading Workshops, Conference Room Pilots, and Proofs of Concept to help our customers vividly understand how their business process can be enhanced through the deployment of Veeva Quality Cloud.
• Supporting marketing activities such as webinars, recorded demos, and industry events.
• Being a trusted advisor to customers and the functional key person throughout the sales cycle.

Skills

QA software experience

Regulated industry knowledge

Travel willingness

English communication

Self-starter

Process design understanding

Critical thinking

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Do you seek out problem-solving at the intersection of business and technology within Quality and Compliance? Do you readily identify how modern platforms can eliminate the friction slowing down quality processes? Do you desire to work at the forefront of Quality Management within the Pharma, Biotech, and MedTech industries?

Veeva is the leading cloud-based Quality Suite provider and is hiring a Solution Consultant to compellingly demonstrate its power and value to our customers.

As a member of the Veeva Quality Solution Consulting team, you will partner with Strategy and Sales in supporting the sales process by leading customer business benefit-centric demonstrations of Vault Quality — spanning areas such as QMS, document control, Training. Batch Release and Validation Management. This is an opportunity to build deep expertise with the most modern Quality platform in life sciences, shaping how organizations transform their quality operations end-to-end.

At Veeva, you will work with a passionate, growing team within an environment focused on employee and customer success.

What You’ll Do

• Conducting discovery and needs analysis to understand key customer requirements.
• Configuring and delivering compelling solution demonstrations of Veeva Quality Cloud applications.
• Applying your industry experience to guide customers to a best-in-class solution.
• Collaborating closely with cross-functional teams to ensure customer success.
• Providing solution-oriented and business value generating responses as well as aligned delivering presentations to Requests for Proposals/Information (RFPs/RFIs).
• Leading Workshops, Conference Room Pilots, and Proofs of Concept to help our customers vividly understand how their business process can be enhanced through the deployment of Veeva Quality Cloud.
• Supporting marketing activities such as webinars, recorded demos, and industry events.
• Being a trusted advisor to customers and the functional key person throughout the sales cycle.

Requirements

• 3+ years working with, delivering, or supporting Quality Assurance software solutions in life sciences or medical device/diagnostics.
• 3+ years’ experience in the pharma/biotech, medtech or similarly regulated industry
• Knowledge of quality/manufacturing operations in pharma/biotech and/or medical device/diagnostics sectors
• Willingness to travel 20-30%, primarily in the EU (when possible)
• Excellent verbal and written communication in English, interpersonal, and presentation skills
• Energetic self-starter; able to work independently
• Understanding process design and Quality processes/operations
• Critical thinking and problem solving

Nice to Have

• Success in pre-sales or similar customer facing role for a software company.
• SaaS/Cloud solutions and software technology experience.
• Experience in consulting or project implementation.
• Fluency in German, Italian, French.

Interviewing with Veeva

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Work Remotely
• Allocations for continuous learning and development
• Health and wellness programs
• Donation budget
• Global Employee Assistance Program, offering free and confidential counseling, legal support, financial services and more.
• Pension benefits

Compensation

• Total compensation: 65,000 - 110,000 EUR
• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].