Solution Consultant- North America

Shibumi; United States; À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Shibumi is seeking a Delivery Services Solution Consultant to drive delivery of the Shibumi platform across client engagements. You will coach customers and partners, translate business needs into Shibumi structures, and assist with demonstrations, RFX responses, and collateral development.

You will work with a global client base, collaborate with a Solutions Architect, and balance multiple projects while advocating for data privacy and responsible AI usage.

Qualifications

• Bachelor's degree required.
• Excellent analytical and communication skills.
• Strong background with Excel and PowerPoint.
• Broad technical knowledge including data modeling, data visualization, web layouts, and software integration.
• Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to improve productivity.
• Ability to judge AI outputs critically and protect client data privacy.
• Experience in an Advisory Firm, or as a Solutions Consultant in a tech company.
• Ability to prioritize, organize, and work with remote/global teams.

Responsabilités

• Serve as the Shibumi solution expert across client engagements.
• Configure solutions using Shibumi applications and proven methodologies.
• Translate client requirements into Shibumi structures and templates.
• Leverage AI in daily workflows with quality controls on outputs and data privacy.
• Contribute to pre-sales with demos, RFX responses, and marketing/training collateral.
• Manage multiple engagements across different stages and stakeholders.

Connaissances

Analytical thinking

Communication

Prioritization

Relationship building

Independent work

Team collaboration

Remote work capability

Global client support

Formation

Bachelor's degree

Outils

Excel

PowerPoint

AI tools

Description du poste

The world’s leading advisory firms and organizations rely on Shibumi to achieve their most strategic business objectives. Shibumi SaaS solutions enable programs to define targets, capture ideas and track delivery, all with a unique focus on benefits realization.

The Shibumi Delivery Services team leverages pre-configured applications and the flexible Shibumi platform to deliver customized solutions to a vast portfolio of clients. Implementation engagements vary in size, complexity, industry domain, and use-case.

As a Delivery Services Solution Consultant, you will drive awareness, adoption, delivery and implementation of the Shibumi platform and solutions. Solutions Consultants coach, train, and mentor Shibumi customers and partners on how to leverage the Shibumi applications. and enable them to have the ability to independently maintain their solutions post-implementation engagement.

The Solution Consultant role reports to the Solutions Architect.

Key Responsibilities

• Serve as the Shibumi solution expert across client engagements
• Leverage Shibumi applications and proven implementation methodologies to quickly configure solutions to address client business requirements
• Understand and translate client business artifacts and requirements into Shibumi solution structures and templates
• Use AI tools as part of a daily workflow to analyze data, prepare for client conversations, and address client configuration requests. Apply sound judgement to verify AI output and protect client data.
• Provide pre-sales support as needed, including development of customized demonstrations, contribution to RFX responses, development of marketing and training collateral, etc.
• Balance multiple ongoing engagements at a variety of stages, managing expectations of key internal and external stakeholders.

Desired Qualifications

• Bachelor's degree
• Excellent analytical and communication skills
• Strong background with Excel and PowerPoint
• Broad technical knowledge, including familiarity with subjects such as basic data modeling; analyzing and visualizing data in Excel or other tools; designing web-based layouts to present information to end users; broad understanding of the various types of software in corporate environments; and approaches for integrating between software platforms.
• Hands-on, demonstrated experience using AI tools (e.g., ChatGPT, Claude, Microsoft Copilot) to improve productivity and quality of work, with specific examples to share
• Good judgment about when AI output needs review, and an understanding of confidentiality and data privacy considerations when using AI with client information
• Previous experience working at an Advisory Firm, as a team member on business improvement/transformation programs, or in a Solution Consulting role at a technology company
• Ability to prioritize and organize effectively
• Ability to work both collaboratively and independently
• Ability to develop strong relationships with internal team members as well as external clients and partners
• Ability to work with remote team members
• Ability / flexibility to support a global client base