Solution Consultant - Healthcare (VDI)

Nexthink; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Unlimited vacation

Company-paid training

401(k) with company match

Referral bonuses

Job summary

Nexthink is seeking a Specialist Healthcare/VDI Solution Consultant to drive growth in North America. You will act as an overlay presales SME, applying deep Healthcare IT and VDI expertise to support sales and map solutions to meaningful business outcomes.

In this role you will demonstrate Nexthink capabilities, lead value-based workshops, engage End User Computing, IT Security, IT Operations and ITSM teams, and travel domestically to client sites to advance large healthcare deals.

Qualifications

• 5+ years in presales or technical consulting for SaaS/Cloud in healthcare settings.
• Hands-on experience with Citrix, AVD, Windows 365, Horizon, or WorkSpaces.
• Experience with multi-hospital systems or academic medical centers and EHRs (Epic, Cerner).
• Ability to translate performance metrics into clinical impact and communicate with CMIOs.
• Ability to map end-to-end delivery paths and scope technical evaluations.

Responsibilities

• Serve as healthcare SME and evangelize Nexthink value in Clinical Healthcare.
• Support deal qualification and map to business outcomes.
• Demonstrate solutions and show measurable value.
• Collaborate with End User Computing, IT Security, IT Operations and ITSM to surface use cases.
• Lead large healthcare deals as Solutions Consultant.
• Facilitate value-based workshops with prospects.
• Represent Nexthink at events and marketing initiatives.
• Build thought leadership in Clinical Healthcare through evangelism.

Skills

Presales experience

Healthcare IT

Citrix

AVD

Windows 365

Horizon

WorkSpaces

Epic

Cerner

Strong communication

Tools

End User Computing tools

Desktop virtualization tooling

EHR systems (Epic/Cerner)

Job description

We Nexthink. We not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our AI native cloud platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employeesxperience, making them more productive, efficient, and happy at work. We have over 20 million endpoints deployed and are over $350M in ARR, and we are just getting started.

Our culture is one of continuous innovation and improvement coupled with a strong desire to not only delight our customers but also our employees. We are committed to a quality of working life for our employees with many innovative and progressive programs in place to ensure this. Our core values drive our success: we are one team, we are positive, we get things done, we keep growing.

Thanks to our continued growth we are looking for more Nexthinkers to join us on our journey!

We Nexthink. We not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our AI native cloud platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employeesxperience, making them more productive, efficient, and happy at work. We have over 20 million endpoints deployed and are over $350M in ARR, and we are just getting started.

Our culture is one of continuous innovation and improvement coupled with a strong desire to not only delight our customers but also our employees. We are committed to a quality of working life for our employees with many innovative and progressive programs in place to ensure this. Our core values drive our success: we are one team, we are positive, we get things done, we keep growing.

Thanks to our continued growth we are looking for more Nexthinkers to join us on our journey!

Job Description
To support the growth of the Nexthink business we are looking to add a Specialist Healthcare/VDI Solution Solution Consultant to our team in North America.

In this role you will act as an overlay SC/SME and will have significant experience with the use of Virtual Apps and Virtual Desktops in the Clinical Healthcare arena. You will be supporting the sales organization and other SCs to achieve revenue goals by providing presales support for new and existing customers in the Healthcare Vertical.

The Role:

• Healthcare SME & thought leadership: Serve as Nexthink's internal and external subject matter expert, evangelizing the platform's value across the Clinical Healthcare market.
• Deal qualification support: Use deep Clinical Healthcare and Virtual Apps/Desktops expertise to help sales qualify leads and map them to meaningful business outcomes.
• Solution demonstration: Show how Nexthink directly supports healthcare-focused initiatives and delivers measurable value.
• Cross-functional stakeholder engagement: Partner with End User Computing, IT Security, IT Operations, and IT Service Management teams to surface high-value use cases, applying strong account management skills and enthusiasm for disruptive technology.
• Large-deal leadership: Drive large-scale Healthcare transactions forward as a Solutions Consultant, leveraging industry knowledge to advance complex deals.
• Workshop facilitation: Lead value-based workshops that help prospects discover how Nexthink addresses their strategic priorities and major challenges.
• Public speaking & marketing: Represent Nexthink as a speaker at key company events and other marketing initiatives.
• External thought leadership: Build Nexthink's reputation and influence in the Clinical Healthcare market through evangelism and industry engagement.

Field-based travel: Requires regular domestic travel to client sites across the USA, with occasional international travel.

Qualifications:

• 5+ years in presales or technical consulting, ideally selling SaaS/Cloud solutions into clinical healthcare institutions.
• Hands-on, multi-site experience with Citrix, AVD, Windows 365, Omnissa Horizon, or Amazon WorkSpaces and deep platform expertise over broad familiarity.
• Experience inside multi-hospital systems or academic medical centers, including EHRs (Epic, Oracle Health, Cerner), imaging workloads, and roaming clinical sessions — not payer or back-office healthcare IT.
• Able to translate technical performance (e.g., logon times) into clinical impact, and to speak credibly with both a CMIO and a virtualization architect.
• Can map and troubleshoot the full delivery path — device, network, gateway, broker, session host, profile, image, application.
• Proven ability to scope technical evaluations, defend assumptions under scrutiny, and quantify business problems.
• Demonstrated understanding of Healthcare IT support practices, challenges, and applications.
• Familiarity managing End User Computing or Desktop Services in a corporate environment.
• Knowledge of Digital Experience Monitoring or similar end-user experience functions.
• Strong communication skills and the judgment to work independently, escalate appropriately, and engage confidently with senior leaders.

Additional Information:

This is an exceptional opportunity to join a fast-growing, successful and innovative company.

Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.