Solution Consultant (Channel/VAR)

Nexthink; Austin (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player in digital employee experience management is seeking a skilled Solution Consultant to join their dynamic team. This role offers the opportunity to provide presales support and collaborate with regional partners across the USA. The ideal candidate will possess extensive experience in presales and technical consulting, showcasing exceptional communication and problem-solving skills. With a focus on driving business value and enabling partner sales teams, you'll play a crucial role in enhancing digital experiences for millions of employees. Join a diverse and inclusive team that values innovation and collaboration.

Benefits

Comprehensive Health Coverage

Flexible Hours

Unlimited Vacation

Hybrid Work

Professional Training

Parental Leave

401(k) with Company Match

Referral Bonuses

Qualifications

• Extensive presales or technical consulting experience with SaaS/Cloud solutions.
• Strong business acumen and problem-solving skills.

Responsibilities

• Support partner sales teams with product knowledge to align solutions with business issues.
• Lead technical enablement and certification of partner presales teams.

Skills

Presales Experience

Value Selling

Technical Consulting

Communication Skills

Problem-Solving Skills

Business Acumen

Adaptability

Job description

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Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to enable IT to move from reactive problem solving to proactive optimization, Nexthink supports over 1,200 customers, enhancing digital experiences for more than 15 million employees. Nexthink is dual-headquartered in Lausanne, Switzerland, and Boston, Massachusetts, with nine offices worldwide.

Job Description
To support the growth of Nexthink, we are expanding our Solution Consulting team in North America. The primary purpose of this role is to provide presales support to our regional partner ecosystem across the USA.

The Solution Consultant will collaborate with the channel partner team and Nexthink Professional Services to support regional partners. Candidates should have presales, value-selling, and sales methodology experience, be self-motivated, and have a track record of enabling technical teams within partner/channel models.

This role reports to the Director of Solutions Consulting, North America, and works closely with Regional Partner Managers. Candidates can reside anywhere in the US with access to a major airport hub; central US locations are preferred due to travel requirements.

Responsibilities include:

• Becoming a Nexthink SME and thought leader internally and externally to drive business value.
• Supporting partner sales teams by leveraging product knowledge to align solutions with business issues.
• Leading technical enablement and certification of partner presales teams, including training, accreditation, and updates on new releases.
• Supporting customer meetings led by partner presales teams.
• Working with Partner Managers to set focus and priorities.
• Providing support for live opportunities, RFPs/RFIs, and partner activities.
• Representing Nexthink at events and marketing activities.
• This is a field-based role requiring domestic and occasional international travel throughout the USA.

Qualifications

• Extensive presales or technical consulting experience, preferably with SaaS/Cloud solutions.
• Experience working with/enabling channel partners/VARs.
• Experience with Value Selling and complex solutions environments.
• Knowledge in areas like Workplace, End User Services, Digital Experience Monitoring, Cloud, Windows 10, O365, or related projects.
• Understanding of ITIL and service lifecycle disciplines.
• Strong business acumen and problem-solving skills.
• Entrepreneurial mindset, independence, good judgment, and team collaboration skills.
• Technologically savvy with the ability to learn Nexthink products and related technologies.
• Exceptional communication skills, capable of engaging with senior leaders.
• Team-oriented, solution-focused, and adaptable to a dynamic environment.

Additional Information

We are pioneers in the digital employee experience (DEX) market, offering innovative solutions that provide real-time analytics, automation, and employee feedback across endpoints. Our global team of Nexthinkers values diversity, inclusion, and equity, with over 75 nationalities represented.

Total Rewards

Our benefits include comprehensive health coverage, flexible hours, unlimited vacation, hybrid work, professional training, parental leave, 401(k) with company match, and referral bonuses. Salary ranges depend on location, experience, and skills, with specific details shared during hiring.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industries: IT Services, IT Consulting, Software Development