Solution Consultant

Smartling; United States; Remote; USD 170,000 - 200,000; Full time

Benefits offered by this job

Remote-first

Career growth

Competitive salary

Health insurance

Generous PTO

Team culture

Referral program

Apple equipment

Job summary

Smartling is an AI-native translation platform seeking a talented Solution Consultant (Sales Engineer) in the Pacific time zone. You will work with the Sales team to drive adoption of Smartling solutions while building strong customer relationships.

Responsibilities include creating custom demonstrations, managing pilots, and collaborating with internal teams to resolve issues and implement new features based on customer feedback. Remote-first role with travel to local clients as needed.

Qualifications

• 3+ years of technical sales within a SaaS or internet technology company.
• Comfortable with website technology such as HTML/CSS, XML, JavaScript.
• Proficient with CMS systems and website creation.
• Experience with databases and RESTful API integrations.
• SaaS/Hosted Solutions experience preferred.
• Mobile app development experience a plus.
• Practiced Solution Selling or equivalent.

Responsibilities

• Support Enterprise and Mid-Market Sales representatives to meet revenue goals.
• Create custom demonstrations based on customer needs.
• Demonstrate Smartling solutions.
• Manage pilot implementations with proven project management skills.
• Work with internal resources to solve customer issues.
• Build and sustain great customer relationships.
• Work with clients to identify business needs beyond the initial pilot phase.
• Provide customer support as needed.
• Develop new tools and process improvements.
• Contribute new feature requests and be a conduit for customer feedback.

Skills

Technical sales

SaaS

HTML/CSS

XML

JavaScript

CMS

REST APIs

Mobile apps

Solution selling

Tools

CMS platforms

REST APIs

Job description

Overview

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer) based in the Pacific time zone. This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.

You Will

• Support Enterprise and Mid-Market Sales representatives to meet revenue goals
• Create custom demonstrations based on customer needs
• Demonstrate Smartling solutions
• Manage pilot implementations with proven project management skills
• Work with internal resources to solve customer issues
• Build and sustain great customer relationships
• Work with clients to identify business needs beyond the initial pilot phase
• Provide customer support as needed
• Develop new tools and process improvements
• Contribute new feature requests and be a conduit for customer feedback

You Have

• 3+ years of technical sales within a SaaS or internet technology company
• Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
• Proficient with CMS systems and website creation
• Experience with databases and RESTful API integrations
• Relevant work with SaaS/Hosted Solutions strongly preferred
• Experience with mobile application development is a plus
• Practiced Solution Selling or equivalent

You Will Enjoy

• Freedom - we are remote‑first
• Growth - an opportunity to learn and advance your career
• Wealth - we offer a competitive salary and 401(k) + company match
• Wellness - health insurance; free medical plan for you and your family
• Balance - flexible PTO + 11 holidays; generous parental leave
• Culture - an energetic, value‑driven, and fun culture and team spirit
• Bonus - employee referral program and Apple equipment

We are only considering candidates based in the PT zone, as there will be occasional travel to local clients.

Smartling is proud to be an equal‑opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

We use E‑verify platform for work authorization verification.

• To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction‑and‑clutter‑free) background.

The US national target pay range for this role is $170,000-$200,000, including variable component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from amounts listed.