Solution Center Consultant, Associate

PTC; United States; Remote; USD 67,000 - 138,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off & sick leave

401(k) with company match

Commuter subsidy

Job summary

PTC in the United States is seeking a Senior Solutions Implementation Consultant to lead deployment and adoption of enterprise software solutions for customers. You will design implementations from discovery through go-live, guiding cross-functional teams and ensuring value realization.

You will run discovery sessions, translate requirements into scalable designs, manage risks, train users, and support adoption.

Qualifications

• 5+ years in enterprise software implementations in consulting/tech delivery
• Experience leading customer implementations from requirements to deployment and adoption
• Experience with PLM solutions, Windchill preferred
• Ability to translate business needs into scalable technical solutions

Responsibilities

• Lead customer discovery and requirements workshops
• Translate requirements into scalable solution designs and implementation plans
• Configure, deploy, and support enterprise software
• Manage implementation activities, timelines, risks, and deliverables
• Facilitate testing, user acceptance, and go-live readiness
• Collaborate with Architects, Product Management, Engineering, and Customer Success
• Deliver training and enablement programs for adoption
• Act as trusted advisor to customers and drive project success
• Contribute to process improvements and knowledge sharing

Skills

Enterprise software deployment

Project leadership

Customer collaboration

Solution design

Stakeholder management

Education

Bachelor’s degree in Computer Science/Engineering/Information Systems

Tools

Windchill

PLM systems

Job description

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Job Summary

As a Senior Solutions Implementation Consultant, you will lead the successful deployment and adoption of enterprise software solutions for customers. Partnering closely with customers, project teams, and cross-functional stakeholders, you will guide implementations from discovery and solution design through deployment, training, and go-live support. This role requires a blend of consulting expertise, technical aptitude, and project leadership to help customers achieve their business objectives and maximize the value of their investment.

Day-to-Day Responsibilities

• Lead customer discovery sessions and requirements workshops to understand business needs and define implementation strategies.
• Translate customer requirements into scalable solution designs and implementation plans.
• Configure, deploy, and support enterprise software solutions while ensuring alignment with customer goals and best practices.
• Partner with project teams to manage implementation activities, timelines, risks, and deliverables.
• Facilitate testing, user acceptance activities, deployment readiness, and go-live support.
• Collaborate with Solution Architects, Product Management, Engineering, and Customer Success teams to drive successful project outcomes.
• Deliver customer training and enablement programs to support adoption and long-term success.
• Serve as a trusted advisor to customers by providing guidance, resolving challenges, and ensuring overall project success.
• Contribute to process improvements, implementation methodologies, and knowledge-sharing initiatives across the organization.

Preferred Experience

• 5+ years of experience implementing enterprise software solutions in a consulting, implementation, or technical delivery role.
• Experience leading customer implementations from requirements gathering and solution design through deployment and user adoption.
• Experience with Product Lifecycle Management (PLM) solutions, with Windchill experience strongly preferred.
• Proven ability to translate business requirements into scalable technical solutions and implementation plans.
• Experience managing customer stakeholders, resolving project risks, and driving successful business outcomes.
• Knowledge of enterprise software integrations, data migrations, change management, and system adoption best practices.

Basic Experience

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be considered.
• Strong problem-solving skills and ability to analyze business and technical requirements.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Ability to manage multiple priorities and deliver results in a customer-focused environment.

PTC carefully considers a wide range of factors whendeterminingcompensation. Theanticipatedannual salary range for this position is between$66,500 - 138,200. Theanticipatedannual salary rangeencompasses boththe base salary and the on-target incentive compensationthat may beattainedin this role.The salary rangereflectsa good-faith estimate of compensation at the time of posting.Actual compensation may vary based on a candidate’s skills, qualifications, experience, and location.Eligible employeesalsohave the opportunity tobecome a PTC shareholder through our employee share purchase program (ESPP) which allowsfor thepurchaseofdiscounted PTC stock. Certainrolesmay also beeligible forparticipationin our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage andif you are an office-assigned employee,a generous commuter subsidy. All total rewardsand benefitsprograms are subject toplan eligibility and other terms and conditions.For more information about PTC’s comprehensive benefits, please visitour

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers).

PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC’s Talent Acquisition team at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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