Business Solutions Manager

Professional Transportation Consulting, Inc.; United States; Hybrid; USD 114,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Commuter subsidy

Job summary

Professional Transportation Consulting, Inc. is seeking an experienced Services Sales Leader in the United States to drive bookings across implementation, advisory, and optimization services.

You will engage with executives to align business outcomes with PTC solutions and lead multi‑discipline teams through complex deals. The role requires strong consultative selling, C‑level engagement, and a track record of growing non‑attach services revenue.

Qualifications

• Proven experience selling Professional Services, Advisory Services, Consulting Services, or Customer Success offerings.
• Demonstrated success in driving non‑attach services revenue and services‑led sales strategies.
• Strong experience leading discovery, scoping, SOW creation, and proposal development.
• Knowledge of field service management, service lifecycle management, or enterprise service transformations.
• Experience with C‑level engagement and executive deal leadership.

Responsibilities

• Drive services bookings by identifying, qualifying, and closing implementation, advisory, adoption, optimization, and transformational services opportunities.
• Engage with executives to understand objectives and desired outcomes; advise on transformations enabled by PTC solutions.
• Lead discovery, requirements definition, scope, estimation, and services proposal development; craft Statements of Work.
• Collaborate across Sales, Customer Success, Product, Finance, Legal, and Partners to close deals and ensure customer success.

Skills

Enterprise software sales

Consultative selling

Executive relationship building

Forecasting & pipeline management

Cross-functional collaboration

Education

Bachelor's degree in business or related field

Tools

CRM (e.g., Salesforce)

Job description

Overview

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Key Responsibilities

• Services Sales & Revenue Growth Drive growth of Professional Services bookings by identifying, qualifying, and closing implementation, advisory, adoption, optimization, and transformational services opportunities. Proactively develop and execute strategies to grow non‑attach services revenue, including assessments, advisory engagements, adoption programs, optimization services, health checks, roadmap development, and business transformation initiatives. Partner with account teams to develop services‑led engagement strategies that increase customer value and expand services penetration across existing accounts. Maintain a robust services pipeline and accurately forecast opportunities through all stages of the sales cycle.
• Outcome Based Focus Engage customers in executive‑level business discussions to understand strategic objectives, operational challenges, and desired business outcomes. Consult on business transformation initiatives related to field service management, asset service management, workforce optimization, service revenue growth, digital transformation, and service lifecycle excellence. Identify and articulate critical success factors required for customers to successfully acquire, implement, adopt, and realize value from PTC solutions.
• Scope Verification Lead discovery, requirements definition, solution scoping; effort estimation, and services proposal development. Recommend implementation approaches, service offerings, and adoption strategies that maximize customer value while balancing delivery risk and business objectives. Develop clear, comprehensive Statements of Work that align customer expectations with project scope, timeline, deliverables, and success criteria.
• Executive Engagement & Deal Leadership Lead complex services sales cycles from operational stakeholders through executive leadership, including Director, VP, CIO, COO, and CEO levels. Serve as the trusted advisor for customers evaluating business transformation initiatives enabled by field service and service lifecycle management solutions. Collaborate effectively across Sales, Customer Success, Product Management, Professional Services, Finance, Legal, and Partner organizations to drive deal closure and customer success.

Qualifications

• Proven experience selling Professional Services, Advisory Services, Consulting Services, or Customer Success offerings in an enterprise software environment.
• Demonstrated success in driving non‑attach services revenue and developing services‑led sales strategies.
• Strong experience leading discovery, project scoping, effort estimation, proposal development, and Statement of Work creation.
• Knowledge of field service management, service lifecycle management, asset‑centric operations, or enterprise service transformation initiatives.
• Experience supporting customers in two or more of the following industries: Manufacturing Industrial Equipment Energy & Utilities Oil & Gas Medical Technology / Life Sciences Telecommunications Automotive Aerospace & Defense Construction & Field Services.
• Proven ability to build and maintain strong relationships across internal stakeholders, partners, and executive customer sponsors.
• Experience presenting and selling to C‑level executives and business decision‑makers.
• Strong consultative selling, business acumen, and value‑selling skills.
• Previous quota‑carrying sales experience preferred.
• Bachelor’s degree in business or related field.

What We Offer

An opportunity to influence the growth and expansion of PTC's Services business and Service Lifecycle Management portfolio. Partnership with industry experts, sales leaders, and consulting professionals to accelerate career growth. A dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement. The ability to make a direct impact on customer outcomes, services growth, and business transformation initiatives.

PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $160,000 - 190,000. The anticipated annual salary range encompasses both the base salary and the on‑target incentive compensation that may be attained in this role. The salary range reflects a good‑faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs.

• medical, dental and vision insurance
• paid time off and sick leave
• tuition reimbursement
• 401(k) contributions and employer match
• flexible spending accounts
• life insurance
• disability coverage
• generous commuter subsidy (if you are an office‑assigned employee)

All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Applications will be accepted on an on-going basis until the opportunity is filled. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting‑edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem‑solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech. We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes. Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.