Role: Solution Architect – Microsoft Dynamics 365 F&O / Commerce & CyberSource
Duration: Contract
Start Date: Immediate / Short Notice
Work Arrangement: Remote with occasional onsite client workshops in the USA (a few days per quarter)
Job Summary
We are seeking an experienced Solution Architect specializing in Microsoft Dynamics 365 Finance & Operations (F&O), Dynamics 365 Commerce/Retail, and CyberSource payment integrations.
The ideal candidate must possess deep technical and hands-on architecture experience, particularly in designing, developing, and implementing payment connectors and gateway integrations between Dynamics 365 F&O, Commerce, Retail POS, and CyberSource.
This is a highly technical architecture role, not a purely functional or business-focused position. The architect will lead end-to-end solution design, technical integrations, payment processing architecture, and enterprise modernization initiatives.
Key Responsibilities
- Define and drive solution architecture for Microsoft Dynamics 365 F&O, Commerce, Retail, and POS platforms.
- Design, develop, and implement payment connectors and integrations between Dynamics 365 and CyberSource.
- Architect end-to-end payment transaction flows, including authorization, capture, settlement, refunds, voids, and reconciliation.
- Lead technical architecture and integration strategies across ERP, POS, retail, inventory, and payment platforms.
- Provide hands-on technical guidance for APIs, middleware, custom extensions, and enterprise integrations.
- Collaborate with development, infrastructure, application support, and business teams.
- Troubleshoot complex integration issues and provide technical solutions for production environments.
- Establish architecture standards, technical governance, security, scalability, and performance best practices.
- Drive modernization and continuous improvement initiatives across the retail technology ecosystem.
- Lead technical workshops and architecture discussions with client stakeholders.
Required Technical Skills
- Extensive experience as a Solution Architect / Technical Architect with Microsoft Dynamics 365.
- Strong expertise in Dynamics 365 Finance & Operations (F&O).
- Deep technical knowledge of Dynamics 365 Commerce, Retail, and POS.
- Hands-on experience with CyberSource payment gateway integration.
- Proven experience designing and developing custom payment connectors and payment integrations.
- Strong understanding of payment processing lifecycle: Authorization, Capture, Settlement, Refunds, Voids, and Reconciliation.
- Experience with D365 Commerce SDK, POS extensions, payment connector frameworks, and custom development.
- Strong knowledge of APIs, REST services, middleware, and enterprise integration architecture.
- Experience with Microsoft Azure and cloud-based integration services.
- Strong troubleshooting, architecture documentation, and technical leadership skills.
Preferred Qualifications
- Experience in Retail, Food & Beverage, Hospitality, or large-scale commerce environments.
- Knowledge of omnichannel commerce, order management, inventory, and supply chain processes.
- Experience with Azure integration services and enterprise application modernization.
- Experience leading architecture workshops and working directly with US-based clients.
Important:
Candidates with purely functional D365 F&O/Retail experience will not be a fit. Strong technical architecture and actual CyberSource payment integration experience are essential.