Solution Architect Dynamics 365 CRM, Middleware & ERP

Pi-Square Technologies; Farmington Hills (MI); On-site; USD 140,000 - 170,000; Full time

Job summary

Pi-Square Technologies in the United States is seeking a seasoned Solution Architect to lead end-to-end architecture for CRM, middleware, and ERP platforms, with a focus on Microsoft Dynamics 365.

The role requires designing scalable integration across CRM, ERP, eCommerce, and cloud services, guiding stakeholders, and defining technology roadmaps. Manufacturing domain experience and Azure-Oracle exposure are advantageous.

Qualifications

• 10+ years in enterprise architecture or digital transformation programs.
• Deep experience with Microsoft Dynamics 365 (CRM, ERP integration).
• Proven ability to design end-to-end CRM–ERP/middleware solutions.
• Strong knowledge of integration patterns, APIs, and cloud-based architectures.
• Experience across customer management, order-to-cash, procure-to-pay, manufacturing, and supply chain.

Responsibilities

• Define end-to-end solution architecture across Dynamics 365 CRM, middleware, and ERP.
• Develop technology roadmaps aligned with enterprise standards.
• Lead architecture design for cross-functional processes.
• Ensure seamless integration between CRM, ERP, and external systems.
• Translate business requirements into scalable, secure designs.
• Provide architecture governance and best practices.
• Lead enterprise integration strategy using APIs and cloud platforms.
• Support modernization and process optimization.
• Collaborate with support to resolve cross-functional issues.
• Evaluate emerging technologies and advise on benefits.

Skills

Microsoft Dynamics 365

Enterprise architecture

APIs & microservices

Cloud integration patterns

Stakeholder management

Tools

Azure Integration Services

Power Platform

Dataverse

Job description

Solution Architect Dynamics 365 CRM, Middleware & ERP

Job Summary

We are seeking an experienced Solution Architect to lead the design and delivery of end-to-end business solutions spanning Customer Relationship Management (CRM), Middleware/Integration, and Enterprise Resource Planning (ERP) platforms. The ideal candidate will have deep expertise in Microsoft Dynamics 365 and a strong understanding of how customer, operational, and financial processes integrate across the enterprise.

This role will partner closely with business stakeholders, product owners, development teams, and third-party vendors to define solution architecture, establish technology roadmaps, and drive digital transformation initiatives. Experience within manufacturing environments is highly preferred, with exposure to production, supply chain, inventory, procurement, and customer service processes. Knowledge of Oracle ERP applications is considered a strong advantage.

Key Responsibilities

• Define and drive the end-to-end solution architecture across Dynamics 365 CRM, middleware/integration platforms, and ERP systems.
• Develop technology roadmaps aligned with business objectives, enterprise architecture standards, and digital transformation strategies.
• Lead architecture design for customer engagement, sales, service, manufacturing, supply chain, and finance business processes.
• Ensure seamless integration between CRM, ERP, eCommerce, third-party applications, cloud services, and external partner systems.
• Collaborate with business and IT stakeholders to translate business requirements into scalable, secure, and maintainable solution designs.
• Provide architecture governance, technology standards, and best practices throughout the solution lifecycle.
• Lead enterprise integration strategy using APIs, middleware, event-driven architectures, and cloud integration platforms.
• Support modernization initiatives, application rationalization, and process optimization efforts.
• Work closely with support and engineering teams to resolve complex cross-functional system issues and improve operational performance.
• Evaluate emerging technologies and provide recommendations that enhance business capabilities and operational efficiency.

Required Qualifications

• 10 years of experience in enterprise application architecture, solution design, or digital transformation programs.

• Strong hands-on experience with Microsoft Dynamics 365, including Customer Engagement (Sales, Customer Service, Marketing, Field Service) and integration with ERP platforms.

• Proven experience designing and delivering end-to-end CRM Middleware ERP solutions.

• Strong understanding of enterprise integration patterns, APIs, microservices, middleware, ESB, and cloud-based integration architectures.

• Experience supporting business processes across:

• Customer Management
• Order-to-Cash
• Procure-to-Pay
• Manufacturing Operations
• Supply Chain & Logistics
• Inventory Management
• Financial Management

• Experience with Azure Integration Services, Power Platform, Dataverse, and enterprise cloud architectures.

• Strong communication and stakeholder management skills, with the ability to work across both business and technical teams.