Soldier Transition Counselor & Career Navigator

Infopact, Inc.; Ozark (AL); On-site; USD 47,000 - 50,000; Full time

Job summary

Infopact, Inc. is seeking a Transition Counselor to provide individualized counseling and lifecycle case management for transitioning Soldiers and eligible clients.

The role covers initial counseling through Capstone validation, helping clients craft practical transition plans and connect to resources. You will deliver one-on-one counseling, group sessions, and virtual services using government-approved curriculum, maintaining ongoing engagement and ensuring required documentation is completed

Qualifications

• Bachelor’s degree required.
• At least two years counseling/advising experience.
• Knowledge of counseling principles, case management, adult learning, and military-to-civilian transition challenges.
• Ability to facilitate groups and provide effective in-person/virtual instruction.
• Strong interpersonal, documentation, time-management, and customer service skills.
• Ability to manage a caseload, meet deadlines, protect PII, and maintain accurate records.
• Ability to obtain required Government suitability and system access.

Responsibilities

• Conduct initial counseling and assess transition readiness.
• Help clients develop and execute Individual Transition Plans.
• Deliver one-on-one counseling, group instruction, and briefings.
• Maintain continuous case engagement through Capstone and transition.
• Coordinate referrals to VA, DoL, education providers, and partner agencies.
• Document all services and actions in the designated system of record.
• Support client intake, logistics, attendance, and records management.
• Participate in quality reviews, training, reporting, and outreach.

Skills

Counseling

Case management

Group instruction

Documentation

Interpersonal skills

Education

Bachelor’s degree

Job description

Infopact, Inc. is seeking a Transition Counselor to provide individualized counseling and lifecycle case management for transitioning Soldiers and eligible clients.

The role covers initial counseling through Capstone validation, helping clients craft practical transition plans and connect to resources. You will deliver one-on-one counseling, group sessions, and virtual services using government-approved curriculum, maintaining ongoing engagement and ensuring required documentation is completed