Military Transition Counselor & Career Planner

Infopact, Inc.; Geraghty Village (MD); On-site; USD 47,000 - 63,000; Full time

Job summary

Infopact Inc. is seeking a Transition Counselor to assist transitioning Soldiers and eligible clients under an SCA contract.

The position provides individualized counseling, group instruction, and lifecycle case management from initial counseling through Capstone validation, helping clients complete activities and connect to resources. The role emphasizes delivering counseling via in-person and virtual formats, developing transition plans, and meeting Career Readiness Standards with proper

Qualifications

• Bachelor’s degree from an accredited institution.
• At least two years of experience counseling or advising individuals about benefits, employment, education, career planning, military transition, or community resources.
• Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges.
• Ability to facilitate groups and provide effective in-person and virtual instruction.
• Strong interpersonal, documentation, time-management, computer, and customer service skills.
• Ability to manage a caseload, meet deadlines, protect personally identifiable information, and maintain accurate records.
• Ability to obtain and maintain Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Conduct initial counseling, assess transition readiness, interpret assessment results, and assign the appropriate tier level in accordance with Army TAP requirements.
• Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials.
• Maintain continuous case engagement and required contact cadence from enrollment through Capstone and transition completion.
• Guide clients in completing Career Readiness Standards and required documentation, including DD Form 2648 and associated records.
• Schedule and reschedule appointments, follow up on missed services, identify barriers, and coordinate appropriate interventions.
• Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record.
• Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies as appropriate.
• Support client intake, registration, classroom logistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery.
• Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned.

Skills

Bachelor's degree

Counseling experience

Group facilitation

Interpersonal skills

Documentation

Time management

Customer service

Education

Bachelor's degree

Job description

Infopact Inc. is seeking a Transition Counselor to assist transitioning Soldiers and eligible clients under an SCA contract.

The position provides individualized counseling, group instruction, and lifecycle case management from initial counseling through Capstone validation, helping clients complete activities and connect to resources. The role emphasizes delivering counseling via in-person and virtual formats, developing transition plans, and meeting Career Readiness Standards with proper