Military Transition Counselor & Career Navigator

Infopact, Inc.; Anchorage (AK); On-site; USD 52,000 - 55,000; Full time

Job summary

Infopact, Inc. seeks Transition Counselors to support transitioning Soldiers and eligible clients under Army TAP guidelines. You will provide individualized counseling, group instruction, and lifecycle case management from initial counseling through Capstone validation.

The role requires developing transition plans, coordinating with VA, DoL, education providers, and community partners, and ensuring Career Readiness Standards are met while maintaining accurate documentation.

Qualifications

• Bachelor’s degree from an accredited institution.
• At least two years of experience counseling or advising individuals regarding benefits, employment, education, career planning, military transition, or community resources.
• Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges.
• Ability tofacilitategroups and provide effective in-person and virtual instruction.
• Strong interpersonal, documentation,time-management, computer, and customer service skills.
• Ability to obtain andmaintainrequired Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Conduct initial counseling, assess transition readiness, interpret assessment results, and assign theappropriate tierlevelin accordance withArmy TAP requirements.
• Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals.
• Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials.
• Maintain continuous case engagement andrequiredcontact cadence from enrollment through Capstone and transition completion.
• Guideclients in completing Career Readiness Standards andrequireddocumentation, including DD Form 2648 and associated records.
• Schedule and reschedule appointments, follow up on missed services,identifybarriers, and coordinateappropriate interventions.
• Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record.
• Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies asappropriate.
• Support client intake, registration, classroomlogistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery.
• Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned.

Skills

Counseling

Case management

Adult learning

Career development

Military transition

Education

Bachelor’s degree

Job description

Infopact, Inc. seeks Transition Counselors to support transitioning Soldiers and eligible clients under Army TAP guidelines. You will provide individualized counseling, group instruction, and lifecycle case management from initial counseling through Capstone validation.

The role requires developing transition plans, coordinating with VA, DoL, education providers, and community partners, and ensuring Career Readiness Standards are met while maintaining accurate documentation.