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Job Summary
We are seeking a detail-oriented and proactive Quality Assurance Technician to join our residential solar team. This role is pivotal in ensuring that all solar installations meet our stringent quality standards and comply with industry regulations. The technician will be responsible for reviewing project documentation, conducting on-site inspections, and providing real-time feedback to installation crews to uphold the highest quality standards.
Job Description
***Must have Solar Installation Expertise***
Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.
Comcast has a long and successful history of acquiring, investing in and growing small companies. Solar Energy World has Comcast’s full backing and support as part of it’s new Energy Services business unit, and they are focused on expanding our reach, and fully supporting our dedication to in-house quality, integrity, and lasting value for every homeowner we serve. Because tomorrow matters.
Core Responsibilities
- · Desktop Quality Reviews: Thoroughly assess project photos, checklists, and related documentation for accuracy, completeness, and quality. Ensure all submissions align with company standards and regulatory requirements.
- · Quality Scoring: Assign quality scores to completed projects based on predefined criteria, identifying areas of excellence and opportunities for improvement.
- · On-Site Inspections: Conduct field inspections during and after installation to verify compliance with design specifications, safety standards, and local codes.
- · Real-Time Feedback: Provide immediate, constructive feedback to installation crews while on-site, addressing any issues promptly to ensure corrective actions are taken.
- · Collaboration: Work closely with Regional Operations Managers, engineers, and installation teams to communicate findings and support continuous improvement initiatives.
- · Reporting: Document inspection results, including photographs and detailed notes, and submit reports in a timely manner.
- · Training Support: Assist in developing training materials and sessions to educate installation teams on quality standards and best practices.
Qualifications
- · Education: High school diploma or equivalent; technical certification in solar, electrical, or a related field preferred.
- · Experience: Minimum of 2 years in residential solar installation, inspection, or quality assurance roles.
- · Technical Skills: Strong understanding of solar system components, electrical wiring, and safety protocols. Ability to read and interpret system designs, electrical schematics, and site plans.
- · Inspection Tools: Proficiency with inspection tools and equipment, including multimeters and infrared cameras.
- · Communication: Excellent verbal and written communication skills, with the ability to provide clear and professional feedback to team members.
- · Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.
- · Physical Requirements: Ability to work outdoors in various weather conditions, including on rooftops and in confined spaces. Ability to lift up to 50 pounds and perform physical tasks as required for inspections.
Preferred Qualifications
- · Certifications: NABCEP Solar PV Installation Professional certification or equivalent.
- · Software Proficiency: Experience with inspection and project management software.
- · Additional Skills: Knowledge of local building codes and regulations related to solar installations.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Attendance Management, Auditing (Inactive), Quality Control Reviews, Workflow Process
Compensation
Primary Location Pay Range: $76,518.24 - $114,777.36
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.