Software Workforce Training Specialist (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 44,238 - 59,862; Full time

Benefits offered by this job

Family Friendly Workplace

Competitive salary

Retirement benefit plan

401(k) and 457 options

Medical Insurance

Paid time off

Job summary

Texas Workforce Commission seeks an experienced Software Workforce Training Specialist III to deliver and coordinate complex training programs for employees, service providers, and board staff. The role emphasizes translating technical content into accessible learning, with a focus on software training and CPR programs.

You will design curricula, manage multiple projects, and collaborate with senior administrators to ensure high-quality learning opportunities across the agency.

Qualifications

• Experience delivering training to adult audiences.
• Ability to develop and adapt curricula for diverse learners.

Responsibilities

• Coordinate, prepare and present classes and workshops for staff and contractors.
• Design and develop formal curricula requiring collaboration with senior staff.
• Deliver technical training on software and related topics to varied audiences.
• Support training delivery in in-person, hybrid, and virtual formats.
• Assist with project tasks and training program alignment with department goals.

Skills

In-person training

Virtual training

Adult education

Curriculum development

Training delivery

Job description

Who We Are

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We’re a Family Friendly Certified Workplace with great work‑life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E. 15th St, Austin, Texas in the Training & Development Department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or be willing to relocate to Texas.

Who You Are

A creative, professional trainer with experience delivering training to an adult audience. You would be excited to join the Software and Workforce Training team, which specializes in delivering software training on Microsoft applications, other software, and CPR. You would be happy to support our department mission: “To help TWC and our partners enhance employee workplace skills and productivity through the delivery, development, and coordination of quality learning opportunities,” and you would be proud to work for a great state agency with a noble public service mission.

What You Will Do

The Software Workforce Training Specialist III performs complex (journey-level) training work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

You Will Be Trusted To

• Follow management directives meticulously, actively seeking leadership and guidance from managers in training delivery and project execution, and proactively communicate progress to ensure accountability.
• Coordinate, prepare and present classes, train‑the‑trainer workshops, project meetings, demonstrations, and conferences in the most effective manner for employees, service providers, and board staff.
• Assist in the coordination, research, design, and development of formal complex curricula that require extensive collaboration with high‑level administrators and program specialists using approved guidelines and processes.
• Manage multiple projects using formal project management methodology and tools.
• Prepare accurate documents, including correspondence, proposals, briefings, reports, training materials, and project timelines.
• Build and maintain communication and working relationships with Administrative and Program staff, community, and co‑workers to accomplish the department’s goals and objectives.
• Work on special projects assigned to meet department goals and objectives.
• Deliver a wide variety of technical training to diverse audiences by translating complex content into basic concepts.
• Perform other duties as assigned.

You Qualify With

• Two years of experience in positions that provided knowledge of training methods, techniques, and materials as related to individual development, education, and training programs; or in positions that provided knowledge of agency operation or programs which included giving group presentations.
• Relevant academic credits may be applied toward experience qualifications for this position.

You Are a Great Fit With

• Experience in delivering in‑person classroom training and virtual training.
• Experience in training or teaching adults.
• Experience teaching software and technical classes.
• Experience in developing curricula.
• Experience with current in‑person, hybrid, and virtual training.

You Gain

• A Family Friendly Certified Workplace
• Competitive salary: $4,664.23/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Duty involves up to 25% travel within the state of Texas.

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor’s Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_HumanResourcesandTrainingandDevelopment.pdf

How To Apply

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.