Software Tester

Alutiiq, LLC; Northern (KY); Hybrid; USD 60,000 - 65,000; Part time

Job summary

Alutiiq, LLC is seeking an experienced Help Desk/Software Tester with at least 10 years of experience working with the Med-IT system and NBCCEDP/WISEWOMAN programs. The role provides direct end-user support, troubleshoots data issues, and collaborates with the testing team on functional and regression testing.

The ideal candidate has strong customer service, communication, analytical, and problem-solving skills, plus attention to detail.

Qualifications

• Minimum 10 years of experience with Med-IT® and/or NBCCEDP and WISEWOMAN programs.
• Ability to write, read, understand, and troubleshoot MySQL queries
• Experience using SQL/MySQL for data validation, troubleshooting, testing, and analysis
• Strong working knowledge of Med-IT® functionality and workflows.
• Understanding of CPT codes and their association with services provided.

Responsibilities

• Provide professional help desk and customer support to Med-IT® end users.
• Troubleshoot, analyze, document, and resolve system and user-reported issues.
• Apply extensive knowledge of Med-IT®, NBCCEDP, and WISEWOMAN workflows and requirements.
• Understand and evaluate the association of CPT codes with services provided.
• Document procedures, troubleshooting steps, system issues, and resolutions.
• Develop and execute test cases and testing scenarios for system functionality, enhancements, and defect corrections.
• Perform functional, regression, and defect-validation testing.
• Identify, reproduce, and clearly document software defects, including expected versus actual results.
• Work closely with testers, developers, managers, end users, and subject matter experts.

Skills

Customer service

Communication

Analytical thinking

Problem-solving

Attention to detail

Education

High School Diploma or GED

Tools

SQL/MySQL

Med-IT®

NBCCEDP

WISEWOMAN

Job description

Alutiiq and its subsidiaries firmly believe that our employees drive the success of the company. We strive to create and provide an environment that offers challenging, stimulating, and financially rewarding opportunities.

Join us and discover a work experience where diverse ideas are met with enthusiasm and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the entrepreneurial thrill of invention and enjoy working as a team to create exceptional results for our customers.

NE Remote - Remote, NE 68123 US (Primary)

Category

IT and Computer Related

Job Type

Part-time

Typical Pay/Range

$60,000 to $65,000 Annually

Education

High School Diploma or GED

Travel

None

Security Clearance Required

None

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

OxBow is seeking an experienced Help Desk/Software Tester with a minimum of 10 years of experience working with the Med-IT® system and/or the National Breast and Cervical Cancer Early Detection Program (NBCCEDP) and WISEWOMAN Program.

This position provides direct support to Med-IT® end users, troubleshoots system and data issues, documents procedures and resolutions, and works closely with the testing team to execute functional and regression testing. The successful candidate will have strong customer service, communication, analytical, and problem-solving skills, along with exceptional attention to detail.

• Provide professional help desk and customer support to Med-IT® end users.
• Troubleshoot, analyze, document, and resolve system and user-reported issues.
• Apply extensive knowledge of Med-IT®, NBCCEDP, and WISEWOMAN workflows and requirements.
• Understand and evaluate the association of CPT codes with services provided.
• Document procedures, troubleshooting steps, system issues, and resolutions.
• Develop and execute test cases and testing scenarios for system functionality, enhancements, and defect corrections.
• Perform functional, regression, and defect-validation testing.
• Identify, reproduce, and clearly document software defects, including expected versus actual results.
• Work closely with testers, developers, managers, end users, and subject matter experts.
• Communicate technical and functional information clearly to both technical and non-technical audiences.Perform other clerical tasks, as required.

Pay Range: $60,000 to $65,000 Annually

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Minimum 10 years of experience with Med-IT® and/or NBCCEDP and WISEWOMAN programs.
• Ability to write, read, understand, and troubleshoot MySQL queries
• Experience using SQL/MySQL for data validation, troubleshooting, testing, and analysis
• Strong working knowledge of Med-IT® functionality and workflows.
• Understanding of CPT codes and their association with services provided.
• Experience providing end-user help desk or application support.
• Experience performing software or functional testing.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Excellent critical-thinking, analytical, and decision-making abilities.
• Strong problem-solving and troubleshooting skills.
• Exceptional attention to detail.
• Demonstrated ability to develop and maintain procedures and system documentation.

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.