Software test analyst (Hybrid - Must be local to MI)

First Roles; Dimondale (MI); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Cleo Consulting seeks a Software Test Analyst 3 for DTMB Agency Services, focusing on QA for QoL applications serving Michigan residents. The role prioritizes testing accuracy, reliability, and collaboration with DTMB teams to deliver high-quality enhancements across public-facing systems.

The candidate will develop test artifacts, perform diverse testing types, and work within a hybrid, on-site schedule in Lansing, MI, with a strong emphasis on accessibility, security, and standards compliance.

Qualifications

• 5+ years of software testing across test planning, case design, and defect tracking.
• 5+ years in Agile projects with user story validation and sprint ceremonies.
• 2+ years communicating testing impacts with senior management.
• 2+ years testing IT solutions for public-facing applications.

Responsibilities

• Develop, execute, and maintain test plans, test cases, and test scripts for QoL agency projects.
• Perform functional, regression, integration, and user acceptance testing for public-facing apps.
• Identify, document, and track defects with clear communication and timely resolution.
• Validate system changes to support agency goals and DTMB standards and compliance.
• Participate in project meetings and contribute testing perspectives to requirements and QA improvements.

Skills

Test planning

Test case design

Defect documentation

Agile testing

Stakeholder comms

Education

Bachelor's Degree

Job description

Client: State of MI

Job ID: 166890

Job Title: Lansing, MI - IT - Agency Services - DNR - N/A - Software Test Analyst 3

Job Title: Software Test Analyst 3

Job Location: 525 West Allegan Street, Lansing, MI, 48933

Projected Start Date: 11/16/2026

Projected End Date/Duration: At least 12 Months from projected start date with possible extension

Interview Process

Virtual, should only be 1 round. Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate

Assignment duration

Projected to be a 12-month contract, but ultimately the duration will be dependent on business need

Hybrid Work Schedule

On site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays. No remote-only option available.

Local candidate’s vs non-local

Open to local candidates or those that are willing to relocate. Resources that relocate must be ready to work on-site from day one and must relocate at their own expense (non-negotiable)

Professional references

Resources MUST provide 2 professional references. Please attach a separate Reference Page to your bid (not within resume) that includes at least 2 professional references! Be sure to include the reference’s full name, phone number, email, affiliation to the candidate (Company Name, Title, Relationship, etc).

Position Summary

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.

The QA Tester will work closely with DTMB teams and project stakeholders to:

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects, ensuring clear communication and timely resolution.
• Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
• Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
• Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.

Candidate Expectations

• The successful candidate will:
• Demonstrate strong customer service and communication skills.
• Help guide agency partners through DTMB processes, policies, and quality standards.
• Quickly learn new applications, workflows, and project contexts.
• Be self-directed, well organized, and confident in building strong working relationships.
• Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
• DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes.

Required Skills

• Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
• Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
• Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
• Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.

Required Education

• Bachelors Degree

Preferred Skills

• Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing.
• Recommended to have 2 years experience with reviewing and triaging vulnerability scan results.
• Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.

Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)