Job Title: QA Analyst
Location: Lansing, MI, (Hybrid)-Onsite Wednesdays and Thursdays
Position Type: Contract
Interview Mode : MS Teams
The QA Tester will work closely with DTMB teams and project stakeholders to:
- Develop, execute, and maintain test plans, test cases, and test scripts.
- Perform functional, regression, integration, and user acceptance testing.
- Identify, document, and track defects, ensuring clear communication and timely resolution.
- Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
- Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
- Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.
Candidate Expectations
- Demonstrate strong customer service and communication skills.
- Help guide agency partners through DTMB processes, policies, and quality standards.
- Quickly learn new applications, workflows, and project contexts.
- Be self-directed, well organized, and confident in building strong working relationships.
- Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
- DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes.
Required Skills:
- Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
- Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
- Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
- Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.
Required Education:
Preferred Skills
- Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing.
- Recommended to have 2 years experience with reviewing and triaging vulnerability scan results.
- Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.