Software Test Analyst

Novalink Solutions; Town of Lansing (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Novalink Solutions is seeking a Software Test Analyst 3 to provide testing support for public-facing applications serving Michigan residents. You will focus on quality, accuracy, and reliability of enhancements across QoL agency projects.

The role requires developing and executing test plans, validating changes, and collaborating with DTMB teams to meet standards and regulatory requirements. Strong communication and teamwork are essential.

Qualifications

• 5+ years of software testing including test planning, case design, execution, defect docs, and process improvement.
• 5+ years creating and managing test cases and acceptance criteria in Agile projects.
• 2+ years communicating testing impacts with senior management and aligning on testing approaches.
• 2+ years testing IT solutions designed for public use (accessibility, performance, security).

Responsibilities

• Develop, execute, and maintain test plans, cases, and scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects with clear communication and timely resolution.
• Validate changes to support agency goals and comply with DTMB standards.

Skills

Test planning

Agile testing

Communication with management

Public-facing testing

Job description

Lansing, United States | Posted on 10/21/2026

Top Skills & Years of Experience (at least 3-5):

• Clear and concise written and verbal communication is crucial to success and productivity in this role

Required Skills

• Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
• Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
• Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
• Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.

Preferred Skills

• Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing.
• Recommended to have 2 years experience with reviewing and triaging vulnerability scan results.
• Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.

Full job description attached as an attachment as well

Position Summary

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.

The QA Tester will work closely with DTMB teams and project stakeholders to:

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects, ensuring clear communication and timely resolution.
• Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
• Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.

Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.

Candidate Expectations

The successful candidate will:

• Demonstrate strong customer service and communication skills.
• Help guide agency partners through DTMB processes, policies, and quality standards.
• Quickly learn new applications, workflows, and project contexts.
• Be self-directed, well organized, and confident in building strong working relationships.
• Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.

DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes.

Requirements

Required Skills

Skill Type

Skill Name

• Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
• Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
• Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
• Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.

Preferred Skills

Skill Type

Skill Name

• Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing.
• Recommended to have 2 years experience with reviewing and triaging vulnerability scan results.
• Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.