Software Test Analyst

Zenfreed, LLC; Lansing (MI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Zenfreed, LLC is seeking a Software Test Analyst 3 to support Michigan's QoL agencies through DTMB Agency Services. You will develop and run test plans, ensure quality of public-facing applications, and collaborate with the QA/BA team to align with agency standards.

The role is hybrid in Michigan with on-site Wednesdays and Thursdays; local candidates or those willing to relocate are encouraged to apply. Strong testing, communication, and regulatory awareness are essential.

Qualifications

• 5 years of comprehensive software testing including test planning, case design, execution, and defect analysis.
• Experience creating and refining test cases within Agile projects, including user story validation.
• 2 years communicating testing impacts with senior management and aligning on risk and defect resolution.
• Public-facing IT solutions testing including accessibility, performance, and security checks.
• Experience with ADA/WCAG accessibility and vulnerability triage.
• Familiarity with state/federal regulatory compliance requirements.

Responsibilities

• Develop, execute, and maintain test plans, cases, and scripts.
• Perform functional, regression, integration, and UAT testing.
• Identify, document, and track defects with clear communication.
• Validate changes to meet DTMB standards and compliance.
• Participate in project meetings and provide testing input.
• Support QA/BA team during QoL operations.
• Demonstrate strong customer service and clear communication.
• Guide agency partners through DTMB processes and quality standards.
• Learn new applications, workflows, and project contexts quickly.
• Build strong working relationships and adapt to priorities.

Skills

ADA/WCAG testing

Vulnerability review

Testing in Agile environments

Education

Bachelor's Degree

Job description

Lansing, United States | Posted on 10/21/2026

• Minimum Education Requirement Bachelor's Degree
• City Lansing
• Country United States

Job Description

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.

DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes

Job Duties

• Develop, execute, and maintain test plans, test cases, and test scripts.
  
• Perform functional, regression, integration, and user acceptance testing.
  
• Identify, document, and track defects, ensuring clear communication and timely resolution.
  
• Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
  
• Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
  
• Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.
  
• Demonstrate strong customer service and communication skills.
  
• Help guide agency partners through DTMB processes, policies, and quality standards.
  
• Quickly learn new applications, workflows, and project contexts.
  
• Be self-directed, well organized, and confident in building strong working relationships.
  
• Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
  

Requirements

5 years:

• Conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
  
• Creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
  

2 years:

• Working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
  
• Testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.
  

Desired Skills

2 years:

• Experience with ADA/WCAG accessibility and compliance testing.
  
• Experience with reviewing and triaging vulnerability scan results.
  

1 year:

• Experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
  
• Bachelor's Degree

Location

• Local candidates vs non-local: Open to local candidates or those that are willing to relocate. Resources that relocate must be ready to work on-site from day one and must relocate at their own expense (non-negotiable)
  
• Positionis a hybrid schedule with on site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays. No remote-only option available.
  
• Working hoursMonday-Friday, approximately 8:00 a.m. to5:00 p.m.
  

AdditionalRequirements

• Must be authorized towork in the United States; We are unable to offersponsorships at this time
  
• Must undergo a background checkand drug screening for employment.
  

EmploymentTerms

• This is a W2 position
  
• HYBRID schedule - on site Wednesdays and Thursdays. Candidates MUST be located within the State of Michigan on remote workdays. No remote-only option available.
  

AtZenfreed, we are more than an IT company. We bridge thegap between people wanting to do the work they were meant to doand organizations needing the right talent.

We are dedicated to building a diverse,inclusive and authentic workplace, so if you’re excitedabout this role but your past experience doesn’t alignperfectly with every qualification in the job description,we encourage you to apply anyway. You may be just the rightcandidate for this or other roles.

We understand a comprehensive benefits package is crucial toemployment satisfaction. We offer medical, dental and vision coverageoptions for all employees.