Software Technician

SGC Survey, Inc.; Huntsville, Northern (AL, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Magnolia River seeks a Software Technician to support GIS software, testing, configuration and data editing, with opportunities to work across internal and client projects. Early in career or seasoned, you’ll contribute to day-to-day software support and data tasks in a collaborative team.

You’ll perform geodatabase editing, queries, and analysis using Esri and GeoCurrent tools, assist with installation and configuration, and provide client tech support while adhering to safety and quality

Qualifications

• Bachelor’s degree in Geography or Computer Science or related field with 1 year of software/Esri experience or equivalent.
• Experience compiling formal written reports for external clients.
• Proficiency with ArcGIS Server, ArcGIS Pro, ArcGIS Online, and SQL Server is a plus.

Responsibilities

• Assist with software support, testing, configuration, quality control, deployment, and data editing.
• Perform Geodatabase editing, querying, and analysis with Esri or GeoCurrent tools.
• Install and configure Esri, GeoCurrent, and third-party software.
• Provide client technical support for GeoCurrent and Esri products.
• Track daily activity and report to supervisor.
• Follow safety policies and report unsafe activities.
• Perform other duties as assigned.

Skills

Geospatial knowledge

Communication skills

Detail-oriented

Team collaboration

Client communication

Remote work readiness

Education

Bachelor’s degree in Geography or Computer Science or related field

Equivalent combination of education and experience

Tools

Esri ArcGIS

GeoCurrent

SQL Server

Geodatabase editing

Job description

We’re looking to bring on a Software Technician to join our team. This is a great opportunity for someone early in their career who is looking to gain hands‑on experience in software support and GIS‑related work, while also being a strong fit for someone with more experience who enjoys working across a variety of technical functions.

In this role, you’ll perform a range of Support and Services activities within the Software department, working both independently and as part of a team. You’ll be involved in day‑to‑day software support, configuration, testing, and data‑related tasks while contributing to projects that support both internal teams and client needs.

About Us

Magnolia River is an industry leader in engineering, inspection, GIS, software, and consulting solutions. With the backing of Warren Equity Partners, our reach extends across 40 states, powered by a dynamic team ofjust under 1,000professionals. We specialize in transforming the utilities, oil and gas, water, and pipeline sectors by delivering innovative solutions that boost efficiency, enhance safety, and ensure regulatory compliance.

Compensation

$22.00 to $26.00 per hour depending on your skills and years of experience

Duties and Responsibilities

• Assist with various Software related activities including, but not limited to support, testing, configuration, quality control, deployment, and data editing.
• Perform Geodatabase editing, querying and analysis tasks using Esri or GeoCurrent software tools.
• Assist with the installation and configuration of Esri, GeoCurrent, and third‑party software applications.
• Provide client technical support for GeoCurrent and Esri software products.
• Track daily activity and provide updates to supervisor.
• Comply with all safety policies and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Perform other approved duties as assigned by supervisor and department management.

Knowledge, Skills, and Abilities

• General knowledge of how software applications and computer systems work.
• General understanding of Geographic Information Systems.
• Excellent oral and written communication skills that allow for information to be disseminated to all levels of employees.
• Ability to excel in a detail‑oriented environment with a high level of accuracy.
• Ability to work in a team environment and establish/maintain effective work relationships.
• Ability to frequently communicate with co‑workers and clients; must be able to exchange accurate information.
• Ability to be productive from either an office or remote working location.

Education and Experience

We are open to candidates at varying experience levels. Ideal candidates may bring a combination of the following:

• Bachelor’s degree in Geography, Computer Science, or other closely related degrees plus a minimum of one (1) year of experience showing demonstrated proficiency with software applications and Esri ArcGIS suite of products OR an equivalent combination of education and experience.
• Experience in compiling formal written reports for external clients.
• Professional GIS experience in the utility sector is a plus.
• Experience with ArcGIS Server, ArcGIS Pro, ArcGIS Online, SQL Server is a plus.
• Professional experience with client interaction.
• Ability to get training and obtain a level of Esri certification, as directed by supervisor.

Additional Requirements

• Must possess a valid driver license

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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