Professional Services Consultant

NetApp, Inc.; Tampa (FL); Hybrid; USD 150,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Paid time off (PTO)

Employee stock purchase plan

Job summary

NetApp, Inc. in Tampa, Florida seeks an onsite Storage Management Consultant with deep expertise in NetApp ONTAP systems, E-Series, and Cisco Fibre Channel switches to manage, deploy, and support customer storage services.

The role requires DoD 8140 DoWTS clearance with SCI eligibility; strong knowledge of storage networks and IT infrastructure, and guidance on complex projects. Hybrid in-office expectations and comprehensive benefits are provided.

Qualifications

• Bachelor's degree with 8+ years of experience
• DoD 8140.03 IAT Level II CE certification required
• CompTIA Security+ CE or equivalent
• NetApp NCIP or NCDA certification desired
• Active DoWTS clearance with SCI eligibility required

Responsibilities

• Provide technical direction on complex IT projects for storage
• Coordinate with contract management and government personnel
• Offer expert analysis and guidance on complex problems
• Publish technical briefings, reports, and client documents
• Identify emerging technologies to improve processes
• Develop project documentation and training materials

Skills

Strong communication

Time management

Customer service

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Summary

We are seeking a skilled onsite resident Storage Management Consultant with extensive expertise in data storage networks, particularly with NetApp ONTAP Systems supporting file, block, and object storage. This role also involves working with NetApp E-Series systems and Cisco Fiber Channel switches.

To excel in this position, the ideal candidate must possess a strong background and hands‑on experience with NetApp’s core technologies. Responsibilities include managing, maintaining, deploying, troubleshooting, and supporting customer storage services. While knowledge of VMware, AWS, and Cloud Volumes ONTAP (CVO) is highly desirable, it is not a mandatory requirement.

**Please note that this position requires Active DoWTS clearance with SCI eligibility

** This position is open to the following locations: Tampa, Florida

Principal Duties and Responsibilities

Storage Management Consultant (NetApp):

• Serves as technical expert on executive-level project teams, providing technical direction, interpretation, and alternatives. Expertise is in a particular area of Information Technology (Network Administrator/Storage)
• Coordinates with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs
• Provides expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter
• Is generally recognized as a leader in the industry in their area of expertise; sought out by others in the area of expertise for advice and guidance
• Performs highly specialized and technical tasks associated with the most current and cutting-edge technologies
• May serve as a technical consultant to a project or a number of projects dealing with the area of technical expertise
• Generates recommendations in the form of technical briefings, reports, and other major documents provided to senior-level client personnel
• Identifies emerging relevant technologies that may result in improvements to current processes and systems
• Qualifies for publishing, project documentation, including system procedures, presentations, and training materials

Desirable Skills / Experience:

• Experience in a rapid-paced, time-sensitive, high-quality environment
• Strong written and verbal communication skills, along with strong customer service
• Ability to multi-task, prioritize commitments, and manage time effectively, including attention to detail
• Proficient with Microsoft Office applications like Outlook, Word, Excel, Project, PowerPoint, Visio, and SharePoint
• Experienced in the principles, methods, and techniques used in network administration and support
• Experienced in routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software

Education, Certifications, etc.

Education and Experience:

• Bachelor's degree with 8+ years of experience, or commensurate experience

Certification(s):

• DoD 8140.03 IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
• Required Baseline/Security Environment Certification: CompTIA Security+ CE or equivalent
• Desired Computing Environment (CE) certification: NetApp Certified Implementation Engineer (NCIP) or NetApp Certified Data Administrator (NCDA)

Security Clearance:

• Active DoWTS clearance with SCI eligibility required

The target salary range for this position is 150,000 - 185,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance- based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.