Software Systems Administrator

Davis H. Elliot Company, Inc.

Lexington (KY)

On-site

USD 70,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability Insurance

Company Paid Life Insurance

401K with company match

Employee Stock Ownership Program

Paid Vacation

Servant Leadership Training

Job summary

Davis H. Elliot Company, Inc. seeks a Software Systems Administrator to support administration, maintenance, security, and continuous improvement of business software systems. You will ensure software reliability, data integrity, user access, system functionality, and user adoption across the organization.

The ideal candidate is a proactive problem-solver who collaborates with IT and business stakeholders to deliver technology solutions that support operational excellence and business objectives.

Qualifications

General understanding of operating systems, networking, and data management.
Knowledge of software administration principles and user access management.
Experience with SaaS applications and reporting tools is preferred.

Responsibilities

Assist in administration, configuration, maintenance, and optimization of business software systems.
Coordinate with vendors and internal stakeholders for upgrades and enhancements.
Monitor performance and reliability to ensure efficient operations.
Troubleshoot system, access, and functionality issues.
Support user accounts, security roles, and access controls.
Develop and maintain system documentation and training materials.

Skills

Problem-solving

Troubleshooting

Communication skills

Multitasking

Attention to detail

Education

Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field

Tools

SaaS applications

Reporting tools

Software integrations

Job description

Snapshot

Davis H. Elliot Company, Inc. is seeking a Software Systems Administrator to support the administration, maintenance, security, and continuous improvement of business software systems. This role is responsible for ensuring software reliability, data integrity, user access, system functionality, and overall user adoption. The ideal candidate is a proactive problem-solver who enjoys collaborating across departments to deliver technology solutions that support operational excellence and business objectives.

Snapshot

Overview

The Software Systems Administrator serves as the primary administrator for Company software applications, with a focus on fleet management and related business systems. This role partners with software vendors, Information Technology, and internal stakeholders to support system performance, user access, reporting, documentation, training, and software enhancements. Success in this role requires strong organizational skills, technical aptitude, attention to detail, and the ability to effectively support users while maintaining system security and integrity.

A Day In The Life

Assist in the administration, configuration, maintenance, and optimization of business software systems
Coordinate with software vendors and internal stakeholders to support system upgrades, enhancements, and maintenance activities
Monitor software performance and reliability to ensure efficient and effective operations
Troubleshoot and resolve system, access, and functionality issues
Support user account administration, security roles, permissions, and access controls
Conduct user access reviews and audits to support security and compliance initiatives
Assist with onboarding and software setup for new users
Provide user support, training, and communication regarding system functionality and updates
Support system integrations between internal and external applications
Maintain system data integrity, reporting accuracy, and overall system reliability
Assist in the development and maintenance of reports, dashboards, and reporting solutions
Develop and maintain documentation related to system administration, processes, and procedures
Identify opportunities for continuous improvement in software performance, reporting, and user experience
Partner with Information Technology, vendors, and business stakeholders to support technology initiatives and enhancements
Perform other duties and responsibilities as assigned Qualifications & Skills:
General understanding of operating systems, networking concepts, hardware components, data management, and troubleshooting methodologies
Knowledge of software administration principles and user access management
Strong problem-solving and troubleshooting skills
Effective communication and interpersonal skills with the ability to collaborate with users, vendors, and stakeholders
Ability to manage multiple priorities, organize work effectively, and meet deadlines
Strong attention to detail and commitment to data accuracy and security
Ability to work collaboratively in a team-oriented environment
Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field preferred
Experience supporting Software-as-a-Service (SaaS) applications preferred
Familiarity with software security best practices and data protection principles preferred
Experience supporting software integrations, reporting tools, or business systems preferred
Experience providing end-user training and system support in a business environment preferred

Benefits & Culture

Our success is based on our customers' confidence in us, our people's loyalty, hard work, and performance, and the traditions with which Mr. Davis H. Elliot began the company in 1946. We know that strong teams are built by fostering a culture of respect, collaboration, and shared success. Some of the benefits we offer our team include: