Software Solutions Specialist

Stott and May Inc.; New York (NY); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working

Travel opportunities

Medical, dental, and vision coverage

Competitive compensation package

Job summary

Stott and May Inc. is seeking a Software Solutions Specialist for North America LBM.

The role is remote with travel and focuses on leveraging deep industry knowledge to guide customer implementation projects, improve operations, and shape ERP solutions for long-term success. You will lead discovery and implementation workshops, advise on LBM best practices across purchasing, inventory, pricing, contractor sales, dispatch, estimating, rebates, EDI, and multi-branch operations, and act as a bridge

Qualifications

• 10+ years of experience in the North American LBM industry.
• Experience with dealers, distributors, buying groups, software vendors, or ERP implementations.
• Strong understanding of LBM operations and business processes.
• Experience with ERP platforms such as Epicor, BisTrack, Spruce, DMSi, Agility or similar solutions.

Responsibilities

• Lead and support customer discovery, design, and implementation workshops.
• Advise customers on LBM best practices across purchasing, inventory, pricing, contractor sales, dispatch, estimating, rebates, EDI, and multi-branch operations.
• Challenge inefficient legacy processes and recommend scalable ways of working.
• Act as a bridge between customers, project teams, product teams, and developers.
• Identify product enhancements and provide practical feedback from real-world implementations.
• Create reusable templates, workflows, and implementation guidance.
• Build trusted relationships with executives, operational leaders, and key stakeholders.

Skills

LBM knowledge

Stakeholder management

Customer advisory

Cross-functional collaboration

Tools

Epicor

BisTrack

Spruce

DMSi

Agility

Job description

North America LBM | Remote - with travel

Are you an experienced Lumber & Building Materials (LBM) professional looking for an opportunity to influence how businesses modernise and grow?

We're seeking a Software Solutions Specialist to bring deep industry expertise into customer implementation projects, helping LBM businesses improve operations, adopt best practices, and achieve long-term success.

This is not a traditional implementation role. It's an opportunity for someone with extensive LBM knowledge to act as a trusted advisor, guiding customers through operational decisions, reducing implementation risk, and helping shape the future of industry-leading ERP solutions.

What You'll Be Doing

• Lead and support customer discovery, design, and implementation workshops.
• Advise customers on LBM best practices across purchasing, inventory, pricing, contractor sales, dispatch, estimating, rebates, EDI, and multi-branch operations.
• Challenge inefficient legacy processes and recommend scalable ways of working.
• Act as a bridge between customers, project teams, product teams, and developers.
• Identify product enhancements and provide practical feedback from real-world implementations.
• Create reusable templates, workflows, and implementation guidance.
• Build trusted relationships with executives, operational leaders, and key stakeholders.

What We're Looking For

• 10+ years' experience within the North American LBM industry.
• Experience working with dealers, distributors, buying groups, software vendors, or ERP implementation environments.
• Strong understanding of LBM operations and business processes.
• Experience with ERP platforms such as Epicor, BisTrack, Spruce, DMSi, Agility, or similar solutions.
• Ability to lead customer conversations with credibility and confidence.
• Strong stakeholder management and communication skills.
• A practical, solutions-focused approach with a passion for delivering customer outcomes.

Why Apply?

• Influence the future direction of ERP technology within the LBM sector.
• Work closely with customers to solve real operational challenges.
• Play a strategic role across project delivery, customer success, and product development.
• Join a growing business with ambitious expansion plans across North America.
• Enjoy flexible working and excellent opportunities for professional growth.
• Competitive compensation package
• Medical, dental, and vision coverage
• Short and long-term disability insurance