Software Relationship Manager

tsys; Ann Arbor (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Global benefits

Career growth

Learning opportunities

Inclusive team environment

Job summary

Global Payments is seeking a B2B Outside Sales Representative on the Genius team to drive new business and expand merchant relationships across your market.

You will own the full sales cycle, deliver value-driven presentations, and build trusted partnerships with business owners; spend up to 75% in the field to accelerate deals and grow revenue.

This role offers a dynamic, globally connected environment with opportunities to influence operations and be part of a high-performance team.

Qualifications

• At least 1 year of success in B2B or B2C outside sales.
• Strong ability to communicate, present and negotiate.
• Ability to build trust with business owners quickly.
• Willingness to spend up to 75% of time in the field.
• Residence within two hours of the territory.

Responsibilities

• Drive new business growth through field outreach, digital engagement and local networking.
• Own the full sales cycle and turn conversations into revenue.
• Build trusted relationships with business owners.
• Deliver compelling presentations showing how Genius improves operations and growth.
• Shape territory strategy using market insights and strengthen the pipeline.
• Expand solutions to increase long-term client value.
• Spend up to 75% of time in the field to drive results.

Skills

B2B outside sales

Negotiation skills

Presentation abilities

Driver's license

Territory management

Job description

Job Description

Ready to take your career global?

Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a B2B Outside Sales Representative on the Genius® team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations.

You will join a team powered by energy, curiosity, and shared success. You will learn from experienced people leaders, build meaningful connections, and grow your career in a global business that is always evolving. Every conversation you lead and every relationship you build moves the future of commerce forward.

In this role, you'll drive new business, shape client success and own outcomes that increase revenue, improve operations, and create long-term value. You will lead the full sales cycle, influence decision-making and bring the power of Genius® to life for businesses across your market.

What you’ll own

• Drive new business growth by creating opportunities through field outreach, digital engagement and local networking
• Own the full sales cycle, turning conversations into revenue and delivering consistent results in your territory
• Build trusted relationships with business owners, positioning yourself as a go-to advisor who understands their goals
• Deliver compelling, value-driven presentations that show how Genius® improves operations, increases loyalty and fuels growth
• Shape your territory strategy using market insights, strengthening your pipeline and accelerating deal momentum
• Expand Global Payments’ impact by introducing innovative solutions that help businesses operate smarter and grow faster
• Strengthen long-term client value by identifying opportunities to expand solutions and deepen relationships
• Spend up to 75% of your time in the field, creating meaningful, face-to-face connections that drive results

What you bring

• At least one year of success in B2B or business-to-consumer (B2C) outside sales, with a track record of delivering results
• Strong ability to communicate, present and negotiate, both in person and virtually
• Confidence building relationships quickly and earning trust with business owners
• A competitive, self-driven mindset with the energy to achieve and exceed goals
• Ability to think like a client and connect solutions to real business outcomes
• Valid driver's license and comfort spending up to 75% of your time in the field
• Residence within two hours of the territory to stay connected and responsive

It's a bonus if you have

• A proven ability to upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.
• Experience working with the restaurant or retail industries is a plus.
• Two full years of B2B Outside Sales experience, preferably in fintech, merchant services or Saas.

Our perks – what we’ll bring for you

We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you?

Then you sound like a Globalpayer.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disabi