Software Quality Assurance Analyst

Aegis Mobile, LLC; Mobile, Northern (AL, KY); Hybrid; USD 60,000 - 78,000; Full time

Job summary

Aegis Mobile, LLC is seeking a Software Quality Assurance Analyst to validate functionality, reliability, and overall quality of applications through structured testing practices. The role collaborates with software engineers and stakeholders to ensure features meet requirements and behave as expected across environments.

This hands-on position focuses on functional and regression testing, API and UI behavior, with some automation where it adds value.

Qualifications

• 1–5 years of software QA or related technical role.
• Experience testing web-based applications and APIs.
• Bachelor’s degree in Information Systems, Computer Science, or related field.
• Willingness to attend in-person meetings at one of Aegis’ office locations.

Responsibilities

• Design, document, and execute test plans, cases, and scenarios from requirements.
• Perform functional, regression, integration, and exploratory testing on web apps and APIs.
• Identify, document, and track defects with clear reproduction steps.
• Collaborate with engineers to validate bug fixes and ensure resolution completeness.
• Participate in backlog refinement and sprint planning to ensure testability and clear requirements.
• Validate API behavior using Postman or equivalent tools.
• Assist in analyzing system behavior across environments to identify risks.
• Contribute to regression test coverage and introduce automation where valuable.

Skills

Software testing methodologies

Test case design

Functional testing

Regression testing

Exploratory testing

Agile methodologies

Communication

Attention to detail

Education

Bachelor’s degree in Information Systems or Computer Science

Tools

Postman

Swagger/OpenAPI tools

Azure DevOps

Jira

SQL

Git

Selenium/Playwright

JSON

Job description

The Software Quality Assurance Analyst is responsible for validating the functionality, reliability, and overall quality of our applications through structured and thorough testing practices. This role works closely with software engineers and stakeholders to ensure that features meet requirements, behave as expected across environments, and are delivered with confidence.

In addition to testing responsibilities, this role will develop deep knowledge of platform workflows, integrations, and expected behaviors, becoming a subject matter expert capable of supporting semi-technical questions from internal teams and external customers. The position emphasizes hands‑on functional and regression testing, with a focus on understanding how the system is used in practice, identifying defects, and ensuring consistent behavior across APIs and user interfaces.

While primarily manual in approach, the role will incorporate automation where it meaningfully improves efficiency and repeatability, particularly for regression and high‑value test scenarios.

Location

Hybrid - Based in Mobile, AL (other offices may be available)

Responsibilities

• Design, document, and execute test plans, test cases, and test scenarios based on product requirements and real‑world workflows


• Perform functional, regression, integration, and exploratory testing across web applications and APIs


• Identify, document, and track defects with clear reproduction steps, expected behavior, and impact assessment


• Collaborate with software engineers to validate bug fixes and ensure resolution completeness


• Participate in backlog refinement and sprint planning to ensure requirements are testable and well‑defined


• Validate API behavior using tools such as Postman or equivalent frameworks


• Assist in analyzing system behavior across environments (development, staging, production) to identify inconsistencies or risks


• Contribute to regression test coverage, introducing automation where it provides clear value


• Build and maintain a strong understanding of platform workflows, integrations, and expected system behavior


• Grow into a subject matter resource for internal teams by helping answer semi‑technical questions about platform functionality and behavior


• Assist in reproducing, diagnosing, and documenting issues reported by users or customers


• Contribute to improving documentation, test data, and internal knowledge resources


• Participate in release validation and provide input on readiness based on test results and observed risk


• Consistently deliver thorough, well‑documented testing with clear coverage of core workflows and edge cases


• Develop a strong understanding of platform functionality, integrations, and expected system behavior


• Progressively become a reliable resource for answering semi‑technical questions from internal teams and supporting customer‑facing inquiries when needed


• Identify gaps in requirements, unclear behaviors, and potential failure points before release


• Communicate defects, risks, and observations clearly and constructively to engineering and leadership


• Work with the team to balance speed and rigor appropriately based on release timelines and risk


• Contribute to stable, predictable releases by ensuring regression coverage for critical functionality


• Continuously improve testing practices, documentation, and overall quality processes


• Collaborate effectively with engineers, product stakeholders, and support teams without becoming a bottleneck to delivery


• Build familiarity with assigned areas of the platform, building depth of knowledge and accountability for quality outcomes

Knowledge and Skill Requirements

• Strong understanding of software testing methodologies, including functional, regression, integration, and exploratory testing


• Ability to design clear, structured, and maintainable test cases based on requirements and real‑world usage


• Experience identifying, documenting, and communicating defects with sufficient detail for efficient resolution


• Solid understanding of API concepts, including REST, JSON, status codes, and authentication flows


• Ability to analyze system behavior and help identify the source if issues


• Ability to interpret technical requirements and translate them into test scenarios


• Strong attention to detail with a methodical and analytical approach to problem solving


• Effective written and verbal communication skills, including the ability to explain system behavior to semi‑technical audiences


• Basic understanding of test automation concepts and when automation is appropriate


• Collaborative mindset with the ability to work closely with engineers, product stakeholders, and support teams

Experience with the Following Technologies (Strongly Preferred)

• API testing tools (e.g., Postman, Swagger / OpenAPI‑based tools)


• Test management and work tracking tools (e.g., Azure DevOps, Jira)


• Writing and executing SQL queries for data validation and verification


• Version control systems (e.g., Git)


• Exposure to automated testing frameworks (e.g., Selenium, Playwright, or similar)


• Working with JSON and understanding request/response payload structures


• Testing across multiple environments (development, staging, production)

Additional Desirable Knowledge and Skills

• Experience testing distributed systems or applications with multiple integrations and external dependencies


• Familiarity with CI/CD pipelines and incorporating testing into build and release processes


• Exposure to performance or load testing concepts and tools


• Understanding of authentication and authorization models (e.g., OAuth, token‑based systems)


• Experience working with data‑heavy applications, analytics platforms, or reporting systems


• Familiarity with messaging systems, telecom workflows, or compliance‑driven platforms


• Working knowledge of software development lifecycles, particularly Agile methodologies


• Experience contributing to or maintaining test documentation, knowledge bases, or internal support resources


• Ability to analyse production issues and collaborate across teams to identify root causes and resolutions

Qualifications

• 1-5 years of experience in software quality assurance, testing, or a closely related technical role


• Experience testing web‑based applications and APIs in a professional environment


• Ability to build strong functional knowledge of a platform and apply that knowledge in testing and support scenarios


• Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent practical experience


• Willingness to attend meetings in‑person at one of Aegis’ office locations

Aegis hunts, captures and retains live and static open‑source information to deliver business analytics for brand protection, partner risk assessment, market intelligence and operational insight and efficiency. Aegis delivers its multi‑level investigative solutions to its clients through proprietary software tools that integrate data and transform it into actionable information with intuitive user interfaces and dashboards that prioritize information and alerts to support decision‑making.