Software QA Tester (Automation Testing)

SupportNinja; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote setup

Competitive compensation

Government-mandated benefits

Retirement Savings Program withCompany

Life Insurance

HMO on day 1

Paid time off, birthday leave

Bonus and incentive plans

Skills training and personal and pro­f

Employee Referral Program

Job summary

SupportNinja is seeking a Software QA Tester (Automation Testing) to ensure quality across web, mobile, and API platforms. The role is full-time and remote, with a schedule that may shift to different shifts.

You will develop and execute test plans, perform API testing, and contribute to automated test suites. Ideal candidates have 3+ years in QA, experience with modern testing tools, and strong collaboration with Product and Engineering in an Agile setting.

Qualifications

• 3+ years in software QA or quality engineering.
• Experience testing modern web apps, APIs, and integrated systems.
• Familiarity with test automation frameworks and regression testing concepts.

Responsibilities

• Develop, execute, and maintain test plans, cases, and regression suites.
• Perform exploratory, functional, regression, integration, and API testing.
• Identify, document, and track defects through resolution.
• Collaborate with Product and Developers during refinement, planning, and release validation.
• Contribute to automated testing initiatives and improve coverage.

Skills

Software testing

REST API testing

Automation testing

Jira

GitHub/GitLab

Postman

SQL

Browser tools

Agile

Education

Bachelor's degree in CS/Engineering

Tools

Playwright

Cypress

Selenium

CI/CD

Job description

Work Setup:Remote

Start Date:TBD

Equipment Provision: Company Provided

Schedule: 1PM-10PM MNL, but it might change to a graveyard shift

This is a full-time role responsible for ensuring the quality and usability of products across web, mobile, and API platforms. The position requires a mix of exploratory testing, automated test development, and collaboration with Product, Engineering, and Support teams.

What does a day in the life as a Software QA Tester (Automation Testing)look like?

• Develop, execute, and maintain test plans, test cases, and regression test suites.
• Perform exploratory, functional, regression, integration, and API testing across products and services.
• Identify, document, prioritize, and track defects through resolution.
• Collaborate with Product Managers and Developers during requirement refinement, sprint planning, and release validation.
• Contribute to automated testing initiatives and help improve overall test coverage.
• Validate software behavior across multiple browsers, devices, and environments.
• Participate in root cause analysis and continuous improvement efforts related to product quality and release processes.
• Advocate for quality throughout the software development lifecycle.

What are the required qualifications for a Software QA Tester (Automation Testing)?

• 3+ years of experience in software quality assurance or quality engineering.
• Strong understanding of software testing methodologies, defect lifecycles, and release processes.
• Experience testing modern web applications, APIs, and integrated systems.
• Familiarity with test automation frameworks and automated regression testing concepts.
• Working knowledge of tools such as Jira, GitHub/GitLab, Postman, browser developer tools, and SQL.
• Understanding of HTTP requests, REST APIs, and client/server application behavior.
• Ability to investigate issues, reproduce bugs, and clearly communicate findings to technical and non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Comfortable working both independently and collaboratively in an Agile development environment.
• Curiosity, critical thinking, and a proactive approach to improving product quality.

Preferred skills:

• Experience with automated UI testing tools such as Playwright, Cypress, or Selenium.
• Experience validating payment flows, transactional systems, or third-party integrations.
• Familiarity with CI/CD pipelines and automated deployment environments.

Ninja Perks and Benefits

*Full time employees

• Remote setup
• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• HMO on day 1
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee Referral Program

Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.