Software QA Engineer 1

Allegis Group Services, Inc.; Plano (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health & Vision Insurance

401(k) Plan

Life Insurance

Disability Insurance

HSA & DCFSA

PTO & Family Leave

Job summary

Allegis Group Services, Inc. seeks a QA Engineer to contribute to LTE and 5G field testing, developing test strategies, plans, and validating UE functionality in live networks. You will evaluate 4G/5G air interfaces and call processing, ensuring UE compliance with QA and carrier requirements.

The role involves heavy field work and occasional office work, with up to 25% travel. Associates degree or higher and 0–3 years of experience are preferred.

Qualifications

• Associates degree or higher in a technical field.
• 0–3 years experience in QA or mobile testing.
• Willingness to work 80% field/vehicle and 20% office.

Responsibilities

• Develop and execute test strategies for LTE/5G UE.
• Analyze requirements and translate into system tests for development.
• Troubleshoot issues from labs, field sites and production networks.
• Review UE performance and provide optimization guidance.

Skills

LTE/5G Architecture

UE testing

QXDM

QCAT

Wireshark

Field testing

Problem solving

Communication

Education

Associates degree or higher

Tools

QXDM

QCAT

Wireshark

Job description

Please note that this is a contract role providing services to Samsung through external staffing partners of Allegis Global Solutions (AGS). If you are selected for this role, you will be employed by AGS and will not be an employee of Samsung

Summary

Detailed oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol testing. The main function of a QA mobile engineer is to develop and executing test strategies, plans, and validating UE functionality in on 4G/5G air interface and call processing technology. Ensuring UE (user equipment) is meeting QA and Carrier requirements. The typical QA mobile test engineer will be responsible for performing detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network.

Job Responsibilities

• Able to work in mobile work environment (80% time working in vehicle/field, 20% in office).
• Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team.
• Aid in product & feature performance analysis, evaluation of new product & SW releases
• Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network.
• Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines.
• Set up test plans to meet deadlines based on given request by project lead
• Able to determine risk items based on issues found during the test
• Able to travel 25% of the time.

Skills

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Have a solid understanding of the end to end LTE and 5G Network Architecture
• Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network
• Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark) with good understanding in OTA signaling messages is a plus.
• Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS is a plus.

Education/Experience

• Associates degree or higher in technical related field preferred.
• 0-3 years experience required.

Additional Details

• Location: Plano, TX
• Duration:12 Months
• Pay Range*: $26- $30
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: 10/28/2026

This role is eligible for the following benefits

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available (USA)
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Existing Vacancy

This posting is for an available position

AGs is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email [e-mail]. This inbox is monitored solely for accommodation requests.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.