Software Product Manager, CE Portfolio
Socket.dev
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Benefits offered by this job
Job summary
Socket.dev in Pleasanton, California, seeks a Product Manager to lead the lifecycle and strategy of capillary electrophoresis software. You will drive roadmap priorities, understand customer workflows, and partner across R&D, marketing, and services to deliver integrated software solutions.
The ideal candidate has 7+ years in life sciences software, strong analytical and communication skills, and experience translating scientific workflows into commercial software opportunities.
Qualifications
- Bachelor's degree in life sciences, engineering, computer science, bioinformatics, or related discipline.
- 7+ years of product management or related experience in life sciences or similar industries.
- Demonstrated ability to translate customer needs into product requirements and collaborate with software teams.
- Strong analytical and problem-solving skills with ability to prioritize competing requirements.
- Excellent communication and cross-functional leadership skills.
- Ability to work with both technical and non-technical stakeholders.
- Willingness to engage with customers and translate workflows into software opportunities.
Responsibilities
- Own the product strategy, roadmap, and lifecycle management for CE software products.
- Develop deep understanding of customer workflows and translate insights into requirements and priorities.
- Manage software products through releases, maintenance, and end-of-life planning.
- Define business cases and prioritize investments based on value, feasibility, and impact.
- Establish KPIs for adoption, satisfaction, usage, and business performance.
- Partner with CE instruments, consumables, applications, and services product managers to deliver an integrated experience.
- Identify and prioritize AI-enabled capabilities for CE software and workflows.
- Collaborate with R&D, data science, and informatics to evaluate emerging AI technologies.
- Ensure responsible AI practices, data quality, security, privacy, and regulatory alignment.
- Coordinate with software R&D and commercial teams to align priorities and lifecycle decisions.
- Translate customer and market needs into clear requirements, use cases, and acceptance criteria.
- Support verification, validation, beta programs, and customer evaluations.
Skills
Education
Job description
Standard (Mon-Fri)
Office
Product Manager - Capillary Electrophoresis Software
Location: Pleasanton, California
Division: Genetic Sciences Division / CE-HID
We are seeking a Product Manager to lead the lifecycle management and evolution of our capillary electrophoresis (CE) software portfolio. This role will be responsible for defining and executing the product strategy and roadmap for software supporting CE workflows, with a particular focus on improving the customer experience, extending the value of our installed base, and incorporating artificial intelligence (AI) and other emerging technologies into future software capabilities.
This is an onsite position in Pleasanton, California. The Product Manager will work closely with the local Software R&D team and partner across R&D, product management, marketing, commercial, service, quality, regulatory, and other functions to translate customer and business needs into differentiated software solutions.
The ideal candidate combines strong product management skills with an understanding of scientific software and life sciences workflows. Experience with capillary electrophoresis, genetic analysis, molecular biology, or related analytical technologies is highly desirable.
- Own the product strategy, roadmap, and lifecycle management for CE software products.
- Develop a deep understanding of customer workflows, pain points, and unmet needs and translate these insights into product requirements and roadmap priorities.
- Manage software products throughout their lifecycle, including new releases, feature enhancements, maintenance, compatibility requirements, cybersecurity considerations, and end-of-life planning.
- Define business cases and prioritize investments based on customer value, market opportunity, technical feasibility, strategic fit, and business impact.
- Establish and track key performance indicators for software adoption, customer satisfaction, usage, and business performance.
- Partner with product managers responsible for CE instruments, consumables, applications, and services to deliver an integrated customer experience.
- Identify and prioritize opportunities to incorporate AI and machine learning into CE software and customer workflows.
- Develop product requirements and business cases for AI‑enabled capabilities that deliver meaningful customer value, such as improved data analysis and interpretation, workflow automation, troubleshooting, decision support, and user experience.
- Work closely with Software R&D, data science, informatics, and other technical teams to evaluate the feasibility and value of emerging AI technologies.
- Help define a responsible approach to AI‑enabled product development, considering data quality, customer trust, security, privacy, regulatory requirements, and scientific validity.
- Monitor developments in AI, scientific software, bioinformatics, and adjacent markets to identify technologies and capabilities relevant to the future CE portfolio.
- Serve as a primary product management partner to the Software R&D team.
- Translate customer and market needs into clear product requirements, use cases, priorities, and acceptance criteria.
- Participate actively in software development planning and prioritization, balancing new capabilities with lifecycle, quality, cybersecurity, and technical‑debt requirements.
- Make informed product trade‑offs in partnership with engineering and other stakeholders to deliver high‑value solutions on appropriate timelines.
- Support verification, validation, beta programs, and customer evaluations as appropriate.
- Ensure strong communication and alignment between R&D and commercial stakeholders throughout the development lifecycle.
- Develop deep knowledge of CE customers, applications, workflows, competitive products, and market trends.
- Engage directly with customers, key opinion leaders, field teams, and other stakeholders to identify unmet needs and validate product concepts.
- Conduct competitive analysis of scientific software and emerging digital solutions relevant to CE workflows.
- Represent the voice of the customer in product development and lifecycle decisions.
- Partner with commercial and marketing teams to develop positioning, value propositions, launch strategies, and customer-facing messaging for software releases.
- Bachelor's degree in life sciences, engineering, computer science, bioinformatics, or a related discipline.
- 7+ years of product management, software product management, R&D, applications, or related experience in life sciences, diagnostics, biotechnology, scientific instrumentation, or a related industry.
- Demonstrated ability to translate customer needs into product requirements and work effectively with software development teams.
- Strong analytical and problem‑solving skills with the ability to prioritize across competing customer, technical, and business requirements.
- Excellent communication and cross‑functional leadership skills.
- Ability to work effectively with technical and non‑technical stakeholders in a matrixed organization.
- Ability and willingness to engage directly with customers and translate scientific workflows into software product opportunities.
- Experience with capillary electrophoresis, genetic analysis, DNA sequencing, fragment analysis, molecular biology, or related technologies.
- Experience managing scientific, analytical, informatics, or instrument‑control software.
- Familiarity with software development processes and Agile product development.
- Experience developing or commercializing AI/ML‑enabled software capabilities.
- Understanding of AI technologies, including generative AI and machine learning, and their potential application to scientific workflows.
- Experience with software lifecycle management, including installed‑base support, compatibility management, cybersecurity, and end‑of‑life planning.
- Experience operating in regulated or quality‑controlled product development environments.
- Advanced degree (MS, MBA, PhD, or equivalent experience) in a relevant scientific, technical, or business discipline.
Success in this role will include:
- A clear, customer‑driven CE software strategy and multi‑year roadmap.
- Effective lifecycle management of the existing software portfolio and installed base.
- Strong alignment and partnership with the Software R&D team.
- Delivery and adoption of software releases that measurably improve the CE customer experience.
- Identification and implementation of high‑value AI‑enabled capabilities within CE workflows.
- Improved software adoption, usability, customer satisfaction, and overall value of the CE ecosystem.
- Strong cross‑functional alignment around software priorities, investments, and lifecycle decisions.
The salary range estimated for this position based in California is $123,800.00–$180,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short‑and‑long‑term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
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