Software Product Manager, AI (Remote, US)

The Chamberlain Group LLC; Illinois; Remote; USD 159,490 - 267,742; Full time

Job summary

Chamberlain Group seeks a Software Product Manager, AI to lead AI-powered features across the myQ ecosystem. You will define the AI roadmap, collaborate with data science and engineering teams, and drive outcomes that enhance safety, security, and convenience for customers.

You will translate business goals into technical requirements, measure impact with clear metrics, and partner with design, security, and operations to deliver scalable AI solutions.

Qualifications

• 5+ years of product management experience in software.
• 2+ years focused on AI/ML products.
• Strong understanding of GenAI, ML concepts, data pipelines, and cloud infrastructure.
• Experience with agile methodologies and backlog management.

Responsibilities

• Own AI product roadmap: Define vision, strategy, and prioritized initiatives for AI-driven features.
• Bridge product and engineering: Translate business goals into technical requirements and product deliverables.
• Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices.
• Evaluate technology tradeoffs: Collaborate on build vs. buy decisions and infrastructure needs for scalable AI deployment.

Skills

GenAI concepts

ML concepts

Data pipelines

Cloud infrastructure

Agile methodologies

Product management

Stakeholder management

Education

Bachelor’s degree

Tools

Jira

Confluence

Job description

Overview

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we enable secure access for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 51+ million homes, with 14 million+ people relying on the myQ app daily. We are seeking a Software Product Manager, AI to lead the definition, development, and delivery of AI-powered features across the myQ ecosystem. This role sits at the intersection of software and engineering to create intelligent experiences that enhance safety, security, and convenience for our customers.

Responsibilities

• Own the AI product roadmap: Define vision, strategy, and prioritized initiatives for AI-driven features, ensuring alignment with company objectives.
• Identify customer needs and value: Leverage user research, analytics, and competitive benchmarking to shape AI use cases that deliver meaningful value and support subscription revenue growth.
• Measure impact: Establish success metrics, monitor feature adoption, and iterate to improve accuracy, performance, and customer satisfaction.
• Bridge product and engineering: Partner with product, data science, and engineering teams to translate business goals into technical requirements and product deliverables.
• Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices.
• Evaluate technology tradeoffs: Collaborate on build vs. buy decisions, model selection, and infrastructure needs for scalable AI deployment.
• Cross-functional leadership: Work with design, operations, security, legal, and business stakeholders to ensure AI features are reliable, trustworthy, and aligned with brand standards.

Essential Duties & Responsibilities

• Develop, communicate, and implement a vision and roadmap for one or more product portfolios to deliver a best-in-class software experience and achieve business objectives (user acquisition, engagement, retention, market share, profitability).
• Lead the new product development process within the Connected Services team from concept through commercialization, including voice of customer research, requirements, marketing planning, value proposition, and tracking financial performance.
• Deliver flawless user experiences across customers, partners, and dealer-facing products.
• Support achievement of P&L objectives for the business unit, driving profitability, volume growth, and market share; execute product and services plans.
• Lead cross-functional collaboration to develop and deliver connected services for the product portfolio; uncover real-time consumer insights and drive user experience requirements.
• Ensure product portfolio visions and roadmaps align with business unit strategy, balancing fast-paced development with sustaining product support and insight-driven decisions; align software strategy with hardware and solutions strategy to deliver compelling user experiences.
• Develop and implement portfolio strategy, brand, and channels; partner with BU product, marketing, sales, and customer experience to build go-to-market plans and end-to-end operational plans to drive profitability and scale the business.
• Serve as a Product Owner, owning end-user connected experiences, and leading cross-functional development teams.
• Advise senior leaders on go-to-market partnerships, including inorganic activities to support growth and connectivity strategy.
• Represent the company with major customers, competitors, trade associations, government agencies, and professional groups.
• Ensure compliance with health and safety guidelines and protect the company’s information confidentiality.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Data Science, Business, Marketing, or a related field.
• 5+ years of product management experience in software, with 2+ years focused on AI/ML products.
• Strong understanding of GenAI, machine learning concepts, data pipelines, and cloud infrastructure.
• Experience with agile methodologies, product backlog management, and user-centric product design.
• 5+ years in Product Management, Engineering, or as a Product Owner; ability to work in a matrix and Agile environment.
• Proficiency with Agile Scrum or similar methodologies and tools; ability to travel up to 25% domestically and internationally.

Preferred Qualifications

• MBA or advanced technical degree.
• Experience with hardware and software offerings and managing a product portfolio with multiple categories.
• Proven track record of defining and launching software products in fast-paced environments.
• Excellent communication and stakeholder management skills; ability to bridge technical and business perspectives.
• Passion for innovation and delivering customer value through emerging technologies.
• Comfortable interacting with highly technical development teams.

Compensation and Benefits

The pay range for this position is $159,490.00 – $267,742.00; base pay may vary by location, education, training, and experience. In addition to base pay, a comprehensive benefits package and 401(k) contributions are offered. This position is eligible for participation in a short-term incentive plan subject to plan terms and policies.

Equal Opportunity

Chamberlain Group is an Equal Opportunity Employer. We welcome applicants from all backgrounds to apply. If accommodations are needed during the application process, please contact [e-mail].